Membership Advisor-Birmingham Leisure Community Trust (Birmingham, West Midlands, GB, B42 2LR)

Serco
United Kingdom
Workplace: OnsiteFull timeFunction: SalesSkills: ["Communication","Interpersonal skills","Customer service","Target-driven mindset","Organizational skills"]

Promote membership products and services for Fox Hollies Leisure Centre, engaging prospective customers to understand needs and support membership growth. Run facility tours, maintain accurate customer and membership databases, and use membership systems effectively to drive performance against sales targets. Deliver excellent customer service, monitor local competitor activity, and support lead generation initiatives as part of a customer-focused team.

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FursaFursa
Serco
Serco
1 day ago

Membership Advisor-Birmingham Leisure Community Trust (Birmingham, West Midlands, GB, B42 2LR)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Promote membership products and services for Fox Hollies Leisure Centre, engaging prospective customers to understand needs and support membership growth. Run facility tours, maintain accurate customer and membership databases, and use membership systems effectively to drive performance against sales targets. Deliver excellent customer service, monitor local competitor activity, and support lead generation initiatives as part of a customer-focused team.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Promote the centre’s products, services, and membership options
  • •Engage prospective customers to understand needs and provide tours of the facilities
  • •Support lead generation activities and membership growth initiatives
  • •Maintain and develop customer and membership databases, using membership systems accurately
  • •Monitor local competitor activity and work towards membership sales targets

Pay and Benefits

Perks:Gym MembershipContributory PensionLearning BudgetEmployee AssistanceWellness Stipend

Key Requirements

  • •Experience in a customer-facing sales or membership-focused role
  • •Strong communication and interpersonal skills with confidence engaging prospective customers
  • •Ability to work towards targets and achieve results
  • •Good organisational skills and attention to detail
  • •Comfortable using computer systems to maintain accurate records
Skills:CommunicationInterpersonal skillsCustomer serviceTarget-driven mindsetOrganizational skills
Tech Stack:Computer systems

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn