Gigs

1 month ago

Implementation Manager, EU

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Implementation Manager at Gigs leads end-to-end customer implementations, bridging technical delivery and commercial outcomes for fintech, HR, and consumer tech clients. You’ll drive B2B2C adoption from scoping to go-live, shape product requirements, and align stakeholders across multiple geographies while building scalable playbooks for a growing platform.

Location: London, Paris, Berlin, Amsterdam

Workplace: Hybrid

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Seniority: Manager level

Key Responsibilities

•Lead customer implementations end-to-end, managing each project from scoping to go-live and beyond with customer engineering and product teams.
•Understand how each customer will position and sell Gigs to their own users to drive high-converting consumer experiences and adoption.
•Be the forward-deployed product lead, identifying blockers and coordinating with Product and Engineering to resolve them, shaping what Gigs becomes.
•Manage a portfolio of high-stakes implementations across multiple customers, verticals, and geographies, keeping stakeholders aligned and informed.
•Build the playbook by creating processes, templates, and frameworks for future team members to scale the function.

Pay and Benefits

Equity and Bonus:Equity

Perks:EquityHome OfficeLearning Budget

Key Requirements

•5+ years in Implementation, Professional Services, or Product Management at a B2B or SaaS tech company, with experience in FinTech or HR and complex API integrations.
•Strong project management skills with ability to juggle multiple high-priority projects and push customer projects forward.
•Balanced technical, product, and commercial mindset with ability to influence product development and onboarding into operationally intensive industries.
•Excellent written and verbal communication with ability to persuade C-level executives.
•Proactive, creative, hands-on approach; comfortable creating processes, playbooks, and assets from scratch.

Experience:5+ yearsFintechHRSaaS

Skills:CommunicationProject managementProblem-solvingStakeholder managementNegotiation

Languages:EnglishFrenchSpanish

Tech Stack:APIsWebhooksSaaSLinearAsanaSmartsheets

Company Brief

Gigs

Operates a blockchain-based marketplace and platform for musicians and fans, enabling NFT drops, digital collectibles, ticketing and fan engagement tools to monetize music, live events, and creator experiences using decentralized technologies.

Industry: Music Industry

Website

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Gigs

1 month ago

Implementation Manager, EU

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: London, Paris, Berlin, Amsterdam

Workplace: Hybrid

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Seniority: Manager level

Key Responsibilities

•Lead customer implementations end-to-end, managing each project from scoping to go-live and beyond with customer engineering and product teams.
•Understand how each customer will position and sell Gigs to their own users to drive high-converting consumer experiences and adoption.
•Be the forward-deployed product lead, identifying blockers and coordinating with Product and Engineering to resolve them, shaping what Gigs becomes.
•Manage a portfolio of high-stakes implementations across multiple customers, verticals, and geographies, keeping stakeholders aligned and informed.
•Build the playbook by creating processes, templates, and frameworks for future team members to scale the function.

Pay and Benefits

Equity and Bonus:Equity

Perks:EquityHome OfficeLearning Budget

Key Requirements

•5+ years in Implementation, Professional Services, or Product Management at a B2B or SaaS tech company, with experience in FinTech or HR and complex API integrations.
•Strong project management skills with ability to juggle multiple high-priority projects and push customer projects forward.
•Balanced technical, product, and commercial mindset with ability to influence product development and onboarding into operationally intensive industries.
•Excellent written and verbal communication with ability to persuade C-level executives.
•Proactive, creative, hands-on approach; comfortable creating processes, playbooks, and assets from scratch.

Experience:5+ yearsFintechHRSaaS

Skills:CommunicationProject managementProblem-solvingStakeholder managementNegotiation

Languages:EnglishFrenchSpanish

Tech Stack:APIsWebhooksSaaSLinearAsanaSmartsheets

Company Brief

Gigs

Industry: Music Industry

Website