Anaplan Support Analyst

Monzo Bank
Cardiff, London
Workplace: RemoteFull timeGBP 42,500 - 50,000 annuallyFunction: Product ManagementSkills: ["Communication","Facilitation","Troubleshooting","Training","Problem-solving"]

Own day-to-day operations for Monzo’s Anaplan platform within the Finance & Anaplan Centre of Excellence. You’ll manage end-to-end Anaplan change requests, support model building with the solutions architects and model builders, and deliver training and documentation for FP&A and Finance Business Partner end users. You’ll also maintain data integrity, manage user access, monitor model performance, and troubleshoot issues to improve Monzo’s financial planning ecosystem.

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FursaFursa
Monzo Bank
Monzo Bank
1 day ago

Anaplan Support Analyst

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Last checked: 17 hours agoStatus: Live

Job Summary

Own day-to-day operations for Monzo’s Anaplan platform within the Finance & Anaplan Centre of Excellence. You’ll manage end-to-end Anaplan change requests, support model building with the solutions architects and model builders, and deliver training and documentation for FP&A and Finance Business Partner end users. You’ll also maintain data integrity, manage user access, monitor model performance, and troubleshoot issues to improve Monzo’s financial planning ecosystem.
Location: Cardiff, London
Workplace: Remote
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Manage, triage, and deliver end-to-end Anaplan change requests across Anaplan models.
  • •Collaborate with solutions architects and model builders to assist in building, testing, and implementing new model functionalities and enhancements.
  • •Design and deliver training sessions and documentation to upskill FP&A and Finance Business Partner end users.
  • •Maintain data integrity, manage user access, monitor model performance, and troubleshoot issues.
  • •Work closely with the Lead Solutions Architect, Model Builders, and the FP&A team to support daily operations of the Centre of Excellence.

Pay and Benefits

Salary: GBP 42,500 - 50,000 annually
Perks:Learning BudgetRemote Work

Key Requirements

  • •Hands-on experience supporting and maintaining Anaplan workspaces/models; Anaplan Level 2 Model Builder certification (or equivalent) is highly desirable.
  • •Experience handling change requests, user support tickets, and system enhancements within a CoE or support structure.
  • •Functional understanding of Anaplan model architecture and formula building, with ability to assist in active model development.
  • •Strong communication and facilitation skills to train and empower non-technical users on Anaplan functionality.
  • •A solid foundation understanding of financial modelling, FP&A principles, or finance workflows.
Experience:BankingFinancial services
Skills:CommunicationFacilitationTroubleshootingTrainingProblem-solving
Certifications:Anaplan Level 2 Model Builder
Languages:English
Tech Stack:AnaplanAI toolsAI prompts

Company Brief

Monzo Bank
Monzo is a UK-based digital bank offering mobile-first current accounts, savings, business banking, and financial tools focused on transparency, low fees, and real-time money management for consumers and small businesses.
Industry: Neobanking
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: London, United Kingdom
Founded: 2015
WebsiteLinkedIn