Field Support Engineer

Motorola Solutions
Denmark
Workplace: HybridFull timeFunction: Product ManagementExperience: 3+ yearsEducation: bachelorsSkills: ["Communication","Teamwork","Problem-solving","Customer-service"]

Field Support Engineer troubleshoots and maintains Tetra systems across Denmark and the Nordic/Baltic region, performing hardware/software maintenance, upgrades, and remote/customer support. The role involves on-site installations, supervision of subcontractors, and on-call duties, with potential security clearance.

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Motorola Solutions
Motorola Solutions
5 months ago

Field Support Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Field Support Engineer troubleshoots and maintains Tetra systems across Denmark and the Nordic/Baltic region, performing hardware/software maintenance, upgrades, and remote/customer support. The role involves on-site installations, supervision of subcontractors, and on-call duties, with potential security clearance.
Location: Denmark
Workplace: Hybrid
Employment Type: Full time
Job Function: Product Management

Key Responsibilities

  • •Performing system troubleshooting for Tetra system components at the Switch and at the Sites
  • •Performing system (software and hardware) field maintenance and technical support routines
  • •Performing system software and hardware upgrades
  • •Exchanging faulty or malfunctioning units
  • •Providing remote technical support for customers and other Motorola engineers
Travel: Low travel

Key Requirements

  • •Elektronik fag tekniker / Tele-tekniker / Elektronikmekaniker or Engineering university degree or equivalent
  • •Knowledge of IP technology, IP networking, has CompTIA+ or equivalent network certification and has practical experience and understanding of networking
  • •Good understanding of IT and Telecommunications Hardware and Software and practical skills
  • •Understanding of RF technology and communication
  • •Knowledge of TETRA technology and Motorola system solution
Experience:3+ yearsTelecommunications
Education:Bachelor's
Skills:CommunicationTeamworkProblem-solvingCustomer-service
Licenses:Driving license (cat. B)
Certifications:CompTIA+
Languages:DanishEnglish
Tech Stack:IP networkingRFTETRACompTIAHardwareSoftwareTelecommunications

Eligibility

Security Clearance:HEMMELIG

Company Brief

Motorola Solutions
Provides mission-critical communications products and services, including radios, software, video security, and command center solutions for public safety, government, and enterprise customers worldwide.
Industry: Surveillance & Security Hardware
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Chicago, United States
Founded: 1928
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