Consultant, Client Services, Health Solutions Singapore

Aon
Singapore
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementSkills: ["Client management","Critical thinking","Problem-solving","Interpersonal skills","Organizational skills"]

Serve as a Client Service Consultant for Health Solutions, working with Client Services Leads and the Client Services Director to deliver operational excellence. Lead renewal meetings, create and review reports and client communications, and conduct employee communication sessions. Collaborate with the Client Relations Team to develop client initiatives, maintain direct relationships with corporate clients, handle customer issues across coverage lines, and meet annual benchmarks.

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FursaFursa
Aon
Aon
1 day ago

Consultant, Client Services, Health Solutions Singapore

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Serve as a Client Service Consultant for Health Solutions, working with Client Services Leads and the Client Services Director to deliver operational excellence. Lead renewal meetings, create and review reports and client communications, and conduct employee communication sessions. Collaborate with the Client Relations Team to develop client initiatives, maintain direct relationships with corporate clients, handle customer issues across coverage lines, and meet annual benchmarks.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Work closely with Client Services Leads and the Client Services Director to deliver operational excellence.
  • •Lead renewal meetings and prepare/review reports and communication materials.
  • •Conduct employee communication sessions and presentations.
  • •Collaborate with the Client Relations Team to develop client-related initiatives for benefits consulting.
  • •Maintain direct relationships with corporate clients and handle customer issues across all coverage lines.

Key Requirements

  • •Diploma in any relevant field.
  • •Minimum regulatory requirements (BCP, PGI, CommGI, HI, M5, M9) for registration as a Broking and FA representative with MAS or equivalent experience.
  • •Demonstrated experience as a consultant or account manager in the Health & Benefits industry, collaborating with multinational clients.
  • •Strong client management skills, including the ability to analyze, think critically, and resolve problems.
  • •Proficiency in Microsoft Office (Word, Excel, and PowerPoint).
Experience:Health & Benefits
Skills:Client managementCritical thinkingProblem-solvingInterpersonal skillsOrganizational skills
Licenses:MAS broking and FA representative registration (BCP, PGI, CommGI, HI, M5, M9)
Languages:English
Tech Stack:Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Office

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
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Glassdoor: 3.9
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