Rental Coordinator

EquipmentShare
United States
Workplace: OnsiteFull timeUSD 19.5 - 30 hourlyFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer focus","Relationship building","Problem-solving","Interpersonal skills","Adaptability"]

Coordinate equipment rentals at the Toledo, OH facility by responding to inbound leads, guiding customers through the rental process, and building relationships with contractors and construction company principals. Maintain customer satisfaction by resolving inquiries and keeping customers informed of relevant equipment and service options. Support growth by developing sales strategies and improving market share while working in a fast-paced, technology-enabled environment powered by EquipmentShare’s T3 platform.

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EquipmentShare
EquipmentShare
1 day ago

Rental Coordinator

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Last checked: 4 hours agoStatus: Live

Job Summary

Coordinate equipment rentals at the Toledo, OH facility by responding to inbound leads, guiding customers through the rental process, and building relationships with contractors and construction company principals. Maintain customer satisfaction by resolving inquiries and keeping customers informed of relevant equipment and service options. Support growth by developing sales strategies and improving market share while working in a fast-paced, technology-enabled environment powered by EquipmentShare’s T3 platform.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Respond to inbound leads and guide customers through the equipment rental process.
  • •Expand the customer base by building relationships with contractors and construction company principals and educating them on cost savings and efficiency benefits.
  • •Maintain and nurture existing customer relationships to ensure customers receive high levels of service and support.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, and other communications.
  • •Develop new sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Salary: USD 19.5 - 30 hourly
Perks:Health InsuranceDentalVisionPaid Leave401kPaid HolidaysGym MembershipLearning Budget

Key Requirements

  • •High school diploma or equivalent.
  • •Strong interpersonal and problem-solving skills with a customer-first mindset.
  • •Ability to build, nurture, and maintain relationships throughout the rental process.
  • •Ability to adapt to a fast-paced, growing company and stay educated on products and services.
  • •Energy and drive to respond to and resolve customer inquiries, requests, complaints, and communications.
Education:High School
Skills:Customer focusRelationship buildingProblem-solvingInterpersonal skillsAdaptability
Tech Stack:T3

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn