Full Time Branch Ambassador - Southampton

Discover Financial
United States
Workplace: OnsiteFull timeUSD 51,542 - 54,600 annuallyFunction: Customer Support (Service Desk)Experience: 1+ yearsEducation: high_schoolSkills: ["Hospitality","Empathy","Communication","Adaptability","Problem-solving"]

Serve as the face of a high-touch bank branch, handling cash transactions with strict accuracy and a compliance-first mindset. Educate customers on mobile banking tools like remote deposit capture and contactless payments, and identify client needs through active listening to connect them with the right banking solutions. Create a welcoming, community-focused experience while supporting nearby branches as needed and adapting to flexible schedules.

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FursaFursa
Discover Financial
Discover Financial
1 day ago

Full Time Branch Ambassador - Southampton

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Serve as the face of a high-touch bank branch, handling cash transactions with strict accuracy and a compliance-first mindset. Educate customers on mobile banking tools like remote deposit capture and contactless payments, and identify client needs through active listening to connect them with the right banking solutions. Create a welcoming, community-focused experience while supporting nearby branches as needed and adapting to flexible schedules.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Execute high-volume cash transactions with 100% accuracy while following security, audit, BSA/AML, and federal regulatory standards.
  • •Educate clients on mobile banking, remote deposit capture, and contactless payments to improve convenience and security.
  • •Listen to customers to identify personal or business goals and connect them with appropriate digital tools or banking solutions.
  • •Greet customers and maintain a welcoming, community-focused experience in a fast-moving, high-volume environment.
  • •Support surrounding branches as needed within a 50 mile radius and work flexible schedules, including weekends.

Pay and Benefits

Salary: USD 51,542 - 54,600 annually
Perks:Health InsuranceDentalVision401kPaid LeaveEducation AssistanceLife InsuranceDisability InsuranceParental Leave

Key Requirements

  • •High School Diploma, GED, or Equivalent Certification.
  • •At least 1 year of Retail, Sales, or Customer Service experience.
  • •At least 6 months of cash handling experience.
  • •Able to attend required training sessions, which may differ from the primary shift.
  • •Strong written and oral communication skills (preferred).
Experience:1+ years
Education:High School
Skills:HospitalityEmpathyCommunicationAdaptabilityProblem-solving
Tech Stack:G-Suite

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn