Credit Risk Technical Writer

Fiserv
India
Workplace: OnsiteFull timeFunction: Content & Editorial (Writing/Editing)Education: bachelorsSkills: ["Attention to detail","Independent work","Collaboration","Communication","Ability to prioritize"]

Design, develop, and maintain internal procedural documents, training materials, and related media for credit risk users. Create and distribute clear communications for internal and external clients, gather and act on user feedback to improve documentation, and coordinate with SMEs and business owners to verify and maintain materials. Partner across lines of business to assess how upcoming projects impact procedures, while providing reporting, insights, and continuous learning content to enhance productivity and accuracy.

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Fiserv
Fiserv
1 month ago

Credit Risk Technical Writer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Closed

Job Summary

Design, develop, and maintain internal procedural documents, training materials, and related media for credit risk users. Create and distribute clear communications for internal and external clients, gather and act on user feedback to improve documentation, and coordinate with SMEs and business owners to verify and maintain materials. Partner across lines of business to assess how upcoming projects impact procedures, while providing reporting, insights, and continuous learning content to enhance productivity and accuracy.
Location: India
Workplace: Onsite
Employment Type: Full time
Job Function: Content & Editorial (Writing/Editing)

Key Responsibilities

  • •Develop and maintain procedures that comply with department standards.
  • •Coordinate resources and subject matter experts to verify and create/maintain documentation.
  • •Write and distribute clear, concise communications for internal and external clients.
  • •Work with business lines to determine how upcoming projects impact user procedures and processes.
  • •Create continuous learning materials and provide reporting, insights, and recommendations for process improvement.

Key Requirements

  • •Bachelor’s Degree in Technical Communication, English, Journalism, or a related field (or equivalent work experience).
  • •Proficiency with SharePoint, MS Word, MS Excel, and Adobe Acrobat Professional.
  • •Superior typing accuracy, formatting ability, proof reading, grammar, and attention to detail.
  • •Excellent written and verbal communication skills with strong command of English grammar and usage.
  • •Ability to work independently and collaboratively in a multi-functional team.
Education:Bachelor's in Technical Communication, English, Journalism or related field
Skills:Attention to detailIndependent workCollaborationCommunicationAbility to prioritize
Languages:English
Tech Stack:SharePointMS WordMS ExcelAdobe Acrobat ProfessionalMadCap Flare

Company Brief

Fiserv
Provides payments, processing services, risk management, and core banking technology to financial institutions, merchants, and businesses worldwide, enabling digital payments, account processing, and financial services integration.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Brookfield, United States
Founded: 1984
WebsiteLinkedIn