Rental Coordinator

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Active listening","Interpersonal skills","Problem-solving","Relationship building","Adaptability"]

Coordinate equipment rentals by responding to inbound leads and guiding customers through the EquipmentShare rental process. Build and maintain relationships with contractors and construction principals, educate customers on how the rental offering helps them save and operate more efficiently, and promptly resolve inquiries, requests, and complaints. Help grow market share by developing new sales strategies and techniques while leveraging the company’s proprietary T3 technology to keep machine and rental information accurate.

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EquipmentShare
EquipmentShare
7 hours ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Coordinate equipment rentals by responding to inbound leads and guiding customers through the EquipmentShare rental process. Build and maintain relationships with contractors and construction principals, educate customers on how the rental offering helps them save and operate more efficiently, and promptly resolve inquiries, requests, and complaints. Help grow market share by developing new sales strategies and techniques while leveraging the company’s proprietary T3 technology to keep machine and rental information accurate.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process
  • •Build relationships with contractors and construction company principals and educate them on rental value
  • •Maintain and nurture existing customer relationships to ensure customer satisfaction and ongoing support
  • •Promptly respond to and resolve customer inquiries, requests, complaints, and other communications
  • •Develop new sales strategies and techniques to increase market share and improve customer experience

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid HolidaysPaid LeaveGym MembershipCompany Match

Key Requirements

  • •High School diploma or equivalent
  • •Strong interpersonal and problem-solving skills
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process
  • •Adapt to a fast-paced, growing company and stay educated on EquipmentShare products and services
  • •Ability to listen and focus on solving customers’ problems
Education:High School
Skills:Active listeningInterpersonal skillsProblem-solvingRelationship buildingAdaptability
Tech Stack:T3 technology

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn