Citizens Banker

Citizens Bank
United States
Workplace: OnsiteFull timeUSD 27.16 - 29.53 annuallyFunction: Banking, Lending & CreditExperience: 2+ yearsEducation: high_schoolSkills: ["Communication","Problem-solving","Relationship building","Customer-centricity","Multitasking"]

Build trusted relationships with branch customers by providing sound financial advice and tailored recommendations across spending, saving, borrowing, and investing. Use strong communication and problem-solving skills to identify needs, meet sales and customer service goals, and introduce customers to digital and mobile-first banking options. Collaborate with Wealth Management, Mortgage, and Business Banking partners for more complex needs while following cash handling and regulatory requirements.

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Citizens Bank
Citizens Bank
2 days ago

Citizens Banker

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Build trusted relationships with branch customers by providing sound financial advice and tailored recommendations across spending, saving, borrowing, and investing. Use strong communication and problem-solving skills to identify needs, meet sales and customer service goals, and introduce customers to digital and mobile-first banking options. Collaborate with Wealth Management, Mortgage, and Business Banking partners for more complex needs while following cash handling and regulatory requirements.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Provide trusted advice and recommendations to customers for spending, saving, borrowing, and investing needs.
  • •Understand customers’ financial goals and recommend tailored solutions such as future planning, home buying, or credit cards.
  • •Introduce customers to digital and mobile-first banking options, including the app and ATMs.
  • •Collaborate with Wealth Management, Mortgage, and Business Banking partners to support more complex customer needs.
  • •Follow all financial policies and procedures, including proper cash handling and applicable laws and regulations.

Pay and Benefits

Salary: USD 27.16 - 29.53 annually
Perks:Health InsuranceDentalVision401kTuition AssistanceWellness StipendRetirement Benefits

Key Requirements

  • •High school degree or GED required.
  • •2+ years of sales and customer service experience, demonstrating ability to meet or exceed goals.
  • •Ability to ask questions to identify needs and improve the customer relationship.
  • •Proven success building relationships and recommending/referring products and services in-person and by phone.
  • •Demonstrated ability to use digital technology to support business goals, and willingness to work branch hours including weekends and evenings.
Experience:2+ years
Education:High School in High School Graduate/GED
Skills:CommunicationProblem-solvingRelationship buildingCustomer-centricityMultitasking
Licenses:SAFE ActNMLS
Languages:USEnglish
Tech Stack:Mobile appDigital technologyATMs

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website