Channel Sales Manager (East)

Freshworks
United States
Workplace: RemoteFull timeUSD 173,230 - 213,990 annuallyFunction: SalesEducation: bachelorsSkills: ["Relationship management","Strategic thinking","Executive communication","Negotiation","Project management"]

Own and grow Freshworks’ North America channel ecosystem by building executive relationships with strategic partners, distributors, and solution providers. Drive indirect revenue through joint business plans, pipeline generation, partner recruitment, onboarding, enablement, and success. Collaborate with Sales, Solutions Engineering, Marketing, and Partner Enablement to execute go-to-market strategy, coordinate joint initiatives, forecast accurately, and consistently achieve or exceed sales targets.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Freshworks
Freshworks
3 days ago

Channel Sales Manager (East)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Own and grow Freshworks’ North America channel ecosystem by building executive relationships with strategic partners, distributors, and solution providers. Drive indirect revenue through joint business plans, pipeline generation, partner recruitment, onboarding, enablement, and success. Collaborate with Sales, Solutions Engineering, Marketing, and Partner Enablement to execute go-to-market strategy, coordinate joint initiatives, forecast accurately, and consistently achieve or exceed sales targets.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Own and grow strategic relationships with channel partners, distributors, and solution providers across North America.
  • •Develop and execute joint business plans to drive pipeline generation, partner engagement, and indirect revenue growth.
  • •Build and maintain executive-level relationships with partner leadership and serve as a trusted advisor.
  • •Coordinate partner recruitment, onboarding, enablement, and ongoing success to maximize partner productivity.
  • •Accurately forecast partner pipeline and revenue while meeting or exceeding sales targets.

Pay and Benefits

Salary: USD 173,230 - 213,990 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionDisabilityLife InsuranceEquityEsppPaid LeaveFlexible SpendingCommuter BenefitsWellness StipendAdoption LeaveParental Leave

Key Requirements

  • •5+ years of experience in Channel Sales, Partner Sales, Alliance Management, or indirect sales within a SaaS or enterprise software company.
  • •Demonstrated success managing strategic partner relationships and consistently achieving or exceeding quota.
  • •Experience building partner-generated pipeline and driving indirect revenue growth through channel ecosystems.
  • •Strong executive presence with the ability to influence stakeholders internally and externally.
  • •Bachelor's degree or equivalent professional experience.
Experience:SaaSEnterprise software
Education:Bachelor's
Skills:Relationship managementStrategic thinkingExecutive communicationNegotiationProject management
Languages:English
Tech Stack:ZendeskSalesforce Service CloudServiceNowIntercomGenesysNICEOmnichannelContact centerAutomationAI-powered customer service

Company Brief

Freshworks
Provides cloud-based customer engagement, CRM and ITSM software (Freshdesk, Freshservice, Freshsales) that helps businesses manage customer and employee experiences through SaaS products and AI-driven tools.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Mateo, United States
Founded: 2010
Glassdoor
Glassdoor: 3.5
WebsiteLinkedInGlassdoor