IT Support Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Deliver reliable IT services across one or more Amcor sites, supporting up to 300 managed devices per FTE. Own end-to-end service delivery including user support, IT asset management, procurement, configuration, repairs, licensing, security, and local phone systems and IT projects. Lead support process improvements, provide technical troubleshooting for hardware, software, printers, and Windows Server environments, and support LAN/Wi‑Fi networking, documentation, monitoring, patching, and end-user education.

Location: Germany

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Deliver end-to-end IT service delivery across Amcor sites, including user support, asset management, procurement, configuration, repairs, licensing, security, and phone systems.
•Provide technical support by installing/repairing hardware, troubleshooting application/software issues, and managing printer and multi-function devices.
•Support network and server infrastructure: LAN switch and Access Point setup (wired and wireless), maintain network documentation, and manage monitoring tools.
•Administer server-related activities such as patching and updates; ensure data backup and restore.
•Support end-user processes including user onboarding/offboarding and major/site event support, and deliver end-user training while aligning with global IT standards and security policies.

Key Requirements

•Technical education in computer science or equivalent experience/studies.
•Bachelor’s degree in computer science is advantageous.
•Any Windows/Cisco certifications are a plus; ITIL Foundations is desirable.
•Ability to multitask and handle high volumes in a fast-paced environment.
•Fluency in German and English (spoken and written).
•Good knowledge of configuring, managing, and troubleshooting Windows Server Operating Systems.
•Good troubleshooting, interpersonal, and communication skills.

Education:Bachelor's in computer science

Skills:MultitaskingCommunicationInterpersonal skillsTroubleshootingDocumentation

Certifications:Windows certificationsCisco certificationsITIL Foundations

Languages:GermanEnglish

Tech Stack:Windows ServerCiscoITILLAN switchesAccess PointsServer virtualizationMonitoring toolsPrintersMulti-function devicesNetwork documentation

Company Brief

Amcor

Industry: Printing & Packaging

Website

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Amcor

1 week ago

IT Support Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Germany

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Deliver end-to-end IT service delivery across Amcor sites, including user support, asset management, procurement, configuration, repairs, licensing, security, and phone systems.
•Provide technical support by installing/repairing hardware, troubleshooting application/software issues, and managing printer and multi-function devices.
•Support network and server infrastructure: LAN switch and Access Point setup (wired and wireless), maintain network documentation, and manage monitoring tools.
•Administer server-related activities such as patching and updates; ensure data backup and restore.
•Support end-user processes including user onboarding/offboarding and major/site event support, and deliver end-user training while aligning with global IT standards and security policies.

Key Requirements

•Technical education in computer science or equivalent experience/studies.
•Bachelor’s degree in computer science is advantageous.
•Any Windows/Cisco certifications are a plus; ITIL Foundations is desirable.
•Ability to multitask and handle high volumes in a fast-paced environment.
•Fluency in German and English (spoken and written).
•Good knowledge of configuring, managing, and troubleshooting Windows Server Operating Systems.
•Good troubleshooting, interpersonal, and communication skills.

Education:Bachelor's in computer science

Skills:MultitaskingCommunicationInterpersonal skillsTroubleshootingDocumentation

Certifications:Windows certificationsCisco certificationsITIL Foundations

Languages:GermanEnglish

Tech Stack:Windows ServerCiscoITILLAN switchesAccess PointsServer virtualizationMonitoring toolsPrintersMulti-function devicesNetwork documentation

Company Brief

Amcor

Industry: Printing & Packaging

Website