Senior Fraud and Authentication Consultant

Pindrop
United States
Workplace: RemoteFull timeUSD 109,000 - 131,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 7+ yearsSkills: ["Client relationship","Communication","Problem-solving","Adaptability","Accountability"]

Serve as a trusted advisor to Pindrop’s most strategic customers, guiding them through the full solution lifecycle from discovery and implementation to optimization and value realization. Lead complex engagements by assessing needs, defining authentication and fraud-prevention solutions, and running workshops, technical assessments, and executive briefings. Collaborate with Product, Engineering, Customer Success, and Sales to ensure seamless customer outcomes while resolving integration issues and driving adoption.

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Pindrop
Pindrop
1 day ago

Senior Fraud and Authentication Consultant

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Last checked: 11 hours agoStatus: Live

Job Summary

Serve as a trusted advisor to Pindrop’s most strategic customers, guiding them through the full solution lifecycle from discovery and implementation to optimization and value realization. Lead complex engagements by assessing needs, defining authentication and fraud-prevention solutions, and running workshops, technical assessments, and executive briefings. Collaborate with Product, Engineering, Customer Success, and Sales to ensure seamless customer outcomes while resolving integration issues and driving adoption.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Advise strategic customers through discovery, implementation, optimization, and ongoing value realization.
  • •Lead complex engagements by assessing needs, defining solutions, and driving outcomes that maximize customer value.
  • •Run workshops, technical assessments, and executive briefings on authentication, fraud prevention, and voice biometrics best practices.
  • •Collaborate cross-functionally with Product, Engineering, Customer Success, and Sales to ensure alignment and seamless customer experience.
  • •Analyze customer business processes, recommend improvements, guide integration and change management, and resolve technical issues to ensure adoption.

Pay and Benefits

Salary: USD 109,000 - 131,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionRemote WorkPaid Leave401kHsaLearning BudgetHome Office

Key Requirements

  • •7+ years in consulting, technical account management, solution delivery, or customer-facing technical roles in SaaS, cloud, security, or fintech.
  • •Experience leading complex client engagements and solving challenging business/technical problems.
  • •Expertise in enterprise architecture, authentication, fraud risk, or voice-driven technologies.
  • •Comfort presenting to C-level/executive stakeholders with strong client relationship skills.
  • •Technical certifications (AWS, security, networking) or an advanced degree, plus experience producing thought leadership (whitepapers, best practices).
Experience:7+ yearsFintechSaaSCloudSecurityFraudVoice biometrics
Skills:Client relationshipCommunicationProblem-solvingAdaptabilityAccountability
Certifications:AWSSecurityNetworking
Languages:English
Tech Stack:AWSSaaSCloudSecurityVoice biometricsAuthenticationDeepfakesFraud prevention

Company Brief

Pindrop
Provides voice security and fraud prevention solutions that analyze phone calls and voice interactions to detect fraud, authenticate callers, and protect contact centers using voice biometrics, machine learning, and risk-scoring telemetry.
Industry: Cybersecurity
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Funding: Series E+
Headquarters: Atlanta, United States
Founded: 2011
WebsiteLinkedIn