Field Service Technician

Miele
Dublin, Ireland
Workplace: OnsiteFull timeEUR 45,765 - 53,392 annuallyFunction: Field Service, Maintenance & Skilled TradesSkills: ["Diagnostic skills","Fault-finding","Communication","Organizational skills","Independent work"]

Service and repair professional laundry and washer disinfector appliances across commercial and medical environments throughout the Republic of Ireland. Perform fault diagnostics, servicing, maintenance, installations, and decommissioning in line with health and safety and relevant regulations. Provide a premium customer service experience, manage accurate van stock and spare parts control, support first-time fix rates, promote service products, and stay current through technical training while working toward performance targets.

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Miele
Miele
1 day ago

Field Service Technician

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Last checked: 6 hours agoStatus: Live

Job Summary

Service and repair professional laundry and washer disinfector appliances across commercial and medical environments throughout the Republic of Ireland. Perform fault diagnostics, servicing, maintenance, installations, and decommissioning in line with health and safety and relevant regulations. Provide a premium customer service experience, manage accurate van stock and spare parts control, support first-time fix rates, promote service products, and stay current through technical training while working toward performance targets.
Location: Dublin, Ireland
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

  • •Carry out fault diagnostics, servicing, maintenance, and repairs on professional laundry and washer disinfector appliances to a high technical standard.
  • •Install and decommission professional appliances across commercial and medical environments in line with health and safety and Gas Safe regulations.
  • •Deliver an exceptional customer service experience and represent the Miele brand professionally during customer interactions.
  • •Maintain clear communication with planners, managers, and service partners to support efficient service delivery and effective resolution of technical issues.
  • •Maintain accurate van stock and spare parts control, complete daily administration, and promote Miele care products, accessories, service contracts, and planned maintenance solutions.
Travel: Low travel

Pay and Benefits

Salary: EUR 45,765 - 53,392 annually
Perks:Meal AllowanceFlu VaccinesEye Tests

Key Requirements

  • •Strong diagnostic and fault-finding ability to repair and maintain professional electrical and gas appliances using relevant test equipment.
  • •Proven experience in field service or technical customer service delivering high standards of customer support.
  • •Sound technical knowledge of UK power supplies, wiring components, and appliance systems to identify and resolve technical issues.
  • •Excellent communication and organisational skills, able to manage workload independently and build positive customer relationships.
  • •A proactive approach to learning, maintaining up-to-date product knowledge, and completing technical training programmes.
Skills:Diagnostic skillsFault-findingCommunicationOrganizational skillsIndependent work
Certifications:Gas Safe

Company Brief

Miele
Manufacturer of premium domestic and commercial appliances including washers, dryers, dishwashers, ovens, and vacuum cleaners, known for engineering quality, longevity, and innovative household technologies.
Industry: Home Appliances
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Bootstrapped
Headquarters: Gütersloh, Germany
Founded: 1899
WebsiteLinkedIn