Client Manager

U.S. Bancorp
Charlotte, Atlanta, Cincinnati, New York, Philadelphia, Boston, Minnesota
Workplace: OnsiteFull timeUSD 118,170 - 144,430 annuallyFunction: Customer Success & Account ManagementExperience: 8+ yearsEducation: bachelorsSkills: ["Client service","Problem-solving","Risk mitigation","Interpersonal communication","People management"]

Develop and maintain relationships with Corporate Trust clients in partnership with business development officers, ensuring strong account value and an exceptional client experience. Review and accept new client relationships under account acceptance policies, resolve complex client issues, and identify risks and operational challenges. Coordinate operational change within the unit, support new business conversations, and may manage, hire, and train staff while meeting revenue, new business, and expense goals.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
U.S. Bancorp
U.S. Bancorp
3 days ago

Client Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Develop and maintain relationships with Corporate Trust clients in partnership with business development officers, ensuring strong account value and an exceptional client experience. Review and accept new client relationships under account acceptance policies, resolve complex client issues, and identify risks and operational challenges. Coordinate operational change within the unit, support new business conversations, and may manage, hire, and train staff while meeting revenue, new business, and expense goals.
Location: Charlotte, Atlanta, Cincinnati, New York, Philadelphia, Boston, Minnesota
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Key Responsibilities

  • •Develop and maintain Corporate Trust client relationships, aligning service to client needs and expectations.
  • •Review and accept new client relationships based on account acceptance policies and procedures.
  • •Identify business risks and operational challenges, and take steps to mitigate risk and improve processes.
  • •Coordinate development and implementation of operational changes within the unit.
  • •Support new business conversations from existing or prospective clients and may manage, hire, and train staff to meet business objectives.

Pay and Benefits

Salary: USD 118,170 - 144,430 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability401kPaid LeavePaid HolidayParental LeaveAdoption Assistance

Key Requirements

  • •Bachelor’s degree, or equivalent work experience.
  • •Typically eight or more years of relevant experience.
  • •Thorough knowledge of corporate trust and investment instruments.
  • •Thorough knowledge of account management, trust operations, and legal regulations.
  • •Ability to manage people and resolve complex problems with minimal guidance.
Experience:8+ years
Education:Bachelor's
Skills:Client serviceProblem-solvingRisk mitigationInterpersonal communicationPeople management

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
Glassdoor
Glassdoor: 3.8
WebsiteLinkedInGlassdoor