Citizens Banker

Provide trusted, relationship-focused advice to customers in a bank branch by understanding their goals and recommending tailored financial solutions across spending, saving, borrowing, and investing. Use strong communication and problem-solving to help customers through in-person and phone interactions, including digital/mobile-first banking via apps and ATMs. Collaborate with partners in Wealth Management, Mortgage, and Business Banking, and make outbound calls to acquire new customers and schedule checkups.