Senior Site Reliability Engineer

Mastercard
Mexico City
Workplace: OnsiteFull timeFunction: DevOps, Cloud & InfrastructureExperience: 6+ yearsEducation: bachelorsSkills: ["Communication","Problem-solving","Teamwork","Analytical thinking"]

Lead and implement Site Reliability Engineering practices for Mastercard's cross-functional platform, owning production readiness, reliability, and performance. Build automation, observability, and self-healing capabilities across global engineering teams; partner with development, operations, and product to design scalable systems, reduce outages, and accelerate delivery through CI/CD and capacity planning.

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Mastercard
Mastercard
3 months ago

Senior Site Reliability Engineer

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Status: Live
Reposted: similar role first listed 8 months ago

Job Summary

Lead and implement Site Reliability Engineering practices for Mastercard's cross-functional platform, owning production readiness, reliability, and performance. Build automation, observability, and self-healing capabilities across global engineering teams; partner with development, operations, and product to design scalable systems, reduce outages, and accelerate delivery through CI/CD and capacity planning.
Location: Mexico City
Workplace: Onsite
Employment Type: Full time
Job Function: DevOps, Cloud & Infrastructure

Key Responsibilities

  • •Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation, and refinement.
  • •Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns.
  • •Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.
  • •Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.
  • •Scale systems sustainably through automation and push for changes that improve reliability and velocity.

Key Requirements

  • •6–10 years of hands-on experience in UNIX/Linux systems, scripting and automation, Oracle and SQL databases, DevOps practices, and CI/CD pipelines
  • •Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl or Ruby
  • •Strong knowledge of operating systems, platforms, and infrastructure components
  • •Knowledge of Artificial Intelligence Use cases and Implementation
  • •Solid understanding of ITSM processes (Change and Problem Management)
Experience:6+ yearsIT operationsDevOpsSRECI/CD
Education:Bachelor's
Skills:CommunicationProblem-solvingTeamworkAnalytical thinking
Languages:English
Tech Stack:UNIXLinuxScriptingOracleSQLDevOpsCI/CDCC++JavaPythonGoPerlRubySplunkDynatrace

Company Brief

Mastercard
Mastercard is a global payments and technology company that processes transactions, provides fraud prevention and data services, and builds payment infrastructure for consumers, businesses, merchants and governments across 200+ countries.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Purchase, New York, United States
Founded: 1966
Glassdoor
Glassdoor: 4.1
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