Risk Operations Supervisor

Distro
United States
Workplace: OnsiteFull timeUSD 54,025 - 70,304 annuallyFunction: Legal, Risk & ComplianceExperience: 3+ yearsEducation: high_schoolSkills: ["Operational leadership","Organizational skills","Analytical skills","Problem-solving","Communication","Collaboration","Coaching","Accountability"]

Provide hands-on day-to-day operational leadership for Risk Operations, supervising coordinators, associates, specialists, and senior specialists supporting underwriting, loss control, and workers’ compensation claims. Own workload assignment, scheduling, timekeeping, PTO coverage, quality audits, and compliance with regulatory, carrier, and internal requirements. Serve as first escalation point for complex cases, coach team performance, improve SOPs, and produce operational reporting while coordinating with cross-functional partners.

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FursaFursa
Distro
Distro
1 day ago

Risk Operations Supervisor

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Provide hands-on day-to-day operational leadership for Risk Operations, supervising coordinators, associates, specialists, and senior specialists supporting underwriting, loss control, and workers’ compensation claims. Own workload assignment, scheduling, timekeeping, PTO coverage, quality audits, and compliance with regulatory, carrier, and internal requirements. Serve as first escalation point for complex cases, coach team performance, improve SOPs, and produce operational reporting while coordinating with cross-functional partners.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Legal, Risk & Compliance
Seniority: Manager level

Key Responsibilities

  • •Supervise the Risk Operations team and manage workload assignment to meet service levels, turnaround times, and quality standards.
  • •Oversee timekeeping, PTO requests, scheduling, and coverage planning for team operations.
  • •Serve as first point of escalation for operational issues, complex cases, and workflow challenges.
  • •Ensure compliance with safety legislation, regulatory requirements, carrier guidelines, and internal policies; conduct quality reviews and audits.
  • •Support underwriting, loss control, and workers’ compensation claims operations by ensuring accurate documentation, data integrity, and timely follow-up; update SOPs and maintain training documentation.
Travel: Low travel

Pay and Benefits

Salary: USD 54,025 - 70,304 annually
Perks:Health InsuranceDentalVision401kPaid LeaveLife InsuranceHsaFsa

Key Requirements

  • •High school diploma required.
  • •3+ years of experience in workers’ compensation, underwriting, risk operations, or related PEO functions.
  • •Prior supervisory, lead, or coordination experience required.
  • •Working knowledge of risk management, workers’ compensation, underwriting, and PEO insurance operations.
  • •Ability to supervise and direct others while remaining hands-on operationally.
Experience:3+ yearsWorkers' compensationUnderwritingPEO
Education:High School
Skills:Operational leadershipOrganizational skillsAnalytical skillsProblem-solvingCommunicationCollaborationCoachingAccountability
Tech Stack:Microsoft WordMicrosoft PowerPointMicrosoft ExcelInternal systems

Company Brief

Distro
Provides a SaaS platform to simplify app distribution and release management, helping developers and teams build, share, and deploy mobile and web app builds to testers and stores.
Industry: Developer Tools
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