Sutherland

3 weeks ago

Team Manager - Insurance for Taguig (Pooling)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Lead quality service delivery for an insurance claims support program by establishing clear communication with clients and team members, resolving issues, and ensuring expectations are met. Use data reports and analysis to develop strategies that improve performance, identify training needs, and oversee process compliance. Maintain strong expertise in disability-related leave processes and collaborate with stakeholders on promotions and updates, ensuring operational excellence onsite in Taguig.

Location: Philippines

Workplace: Onsite

Employment Type: Full time

Job Function: Insurance & Actuarial

Seniority: Manager level

Key Responsibilities

•Establish and maintain communication with clients and/or team members, resolve issues, and meet expectations.
•Produce strategies based on accurate data reports and analysis that impact the bottom line.
•Identify training needs to equip staff with fundamental skills and knowledge.
•Ensure thorough understanding of Short-Term, Long-Term, FMLA, and State Leave processes related to disability and associated terminologies, tools, and procedures.
•Conduct required process compliance and adherence with team members, partners, and third-party providers, and collaborate with stakeholders on updates and promotions.

Key Requirements

•2+ years of experience as a team manager.
•Bachelor's degree in any course (preferred but not required).
•Relevant experience in healthcare and other insurance (preferred).
•Strong analytical skills to interpret data, identify trends, and drive improvements.
•Proficiency in MS Office applications and strong verbal and written communication skills in a professional setting.

Experience:2+ yearsHealthcareInsurance

Skills:LeadershipProblem resolutionAnalytical thinkingTime managementCommunication

Languages:English

Tech Stack:MS Office

Company Brief

Sutherland

Global digital transformation and business process services firm offering AI, automation, cloud engineering, analytics and customer experience solutions to enterprises across industries.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Funding: Private Equity Backed

Headquarters: Pittsford (Rochester), NY, United States

Founded: 1986

Glassdoor: 3.5

Website LinkedIn Glassdoor

Loading job details...

Preparing the role view and application actions.

Sutherland

3 weeks ago

Team Manager - Insurance for Taguig (Pooling)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: Philippines

Workplace: Onsite

Employment Type: Full time

Job Function: Insurance & Actuarial

Seniority: Manager level

Key Responsibilities

•Establish and maintain communication with clients and/or team members, resolve issues, and meet expectations.
•Produce strategies based on accurate data reports and analysis that impact the bottom line.
•Identify training needs to equip staff with fundamental skills and knowledge.
•Ensure thorough understanding of Short-Term, Long-Term, FMLA, and State Leave processes related to disability and associated terminologies, tools, and procedures.
•Conduct required process compliance and adherence with team members, partners, and third-party providers, and collaborate with stakeholders on updates and promotions.

Key Requirements

•2+ years of experience as a team manager.
•Bachelor's degree in any course (preferred but not required).
•Relevant experience in healthcare and other insurance (preferred).
•Strong analytical skills to interpret data, identify trends, and drive improvements.
•Proficiency in MS Office applications and strong verbal and written communication skills in a professional setting.

Experience:2+ yearsHealthcareInsurance

Skills:LeadershipProblem resolutionAnalytical thinkingTime managementCommunication

Languages:English

Tech Stack:MS Office

Company Brief

Sutherland

Global digital transformation and business process services firm offering AI, automation, cloud engineering, analytics and customer experience solutions to enterprises across industries.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Funding: Private Equity Backed

Headquarters: Pittsford (Rochester), NY, United States

Founded: 1986

Glassdoor: 3.5

Website LinkedIn Glassdoor