Solutions Architect - MS D365

TTEC Digital
Austin
Workplace: RemoteFull timeUSD 160,000 - 180,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 3+ yearsSkills: ["Client stakeholder management","Technical consulting","Trusted advisory","Project leadership","Solution ownership"]

Work with clients remotely across the US to uncover business pains and architect technology-based solutions. Partner with sales and delivery to develop proposals and presentations, establish trusted-advisor relationships, and guide technical stakeholders on design implications. Lead medium-scale requirements elicitation, design, and scoping discussions, delegate technical tasks, and drive successful delivery using Microsoft D365, Power Platform, Copilot Studio, and integrations.

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FursaFursa
TTEC Digital
TTEC Digital
3 years ago

Solutions Architect - MS D365

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Source: Company careers pageValidated by: Fursa AI
Last checked: 30 minutes agoStatus: Live

Job Summary

Work with clients remotely across the US to uncover business pains and architect technology-based solutions. Partner with sales and delivery to develop proposals and presentations, establish trusted-advisor relationships, and guide technical stakeholders on design implications. Lead medium-scale requirements elicitation, design, and scoping discussions, delegate technical tasks, and drive successful delivery using Microsoft D365, Power Platform, Copilot Studio, and integrations.
Location: Austin
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Partner with sales and delivery to win/extend business by creating client proposals and presentations that explain technical concepts for decision-making.
  • •Act as a trusted advisor to client stakeholders and proactively guide both technical and non-technical stakeholders on technical concepts and design implications.
  • •Lead medium-scale requirements elicitation, design, and scoping discussions with clients (and internally).
  • •Decompose requirements/user stories into tasks, estimate effort, and delegate technical tasks to team members for multi-workstream projects.
  • •Monitor other consultants’ task completion, remove impediments, identify additional work, and drive repeatable delivery using a mix of on- and off-shore resources.

Pay and Benefits

Salary: USD 160,000 - 180,000 annually
Perks:Health InsuranceDentalVisionPaid LeaveIncome ProtectionWellness Stipend

Key Requirements

  • •3+ years of Agile delivery experience, with ability to recommend an Agile, waterfall, or hybrid approach.
  • •5+ years leading consulting projects, including implementing/configuring/customizing Microsoft D365 (forms, views, dashboards, workflows, business rules).
  • •Experience implementing/configuring/customizing Power Platform (Power Automate, Power BI, PowerApps) and configuring Copilot Studio.
  • •Experience implementing two or more of: D365 Sales, Contact Center, Customer Service, Customer Insights, plus migrating data and/or building D365 integrations.
  • •Experience with at least two of: C#, JavaScript, TypeScript, Microsoft ADO, external system integrations, SQL queries, HTML/CSS, ETL tools (Scribe or SSIS with KingswaySoft), SDK, and XRMToolbox; and holds two or more relevant Microsoft certifications.
Experience:3+ yearsConsulting
Skills:Client stakeholder managementTechnical consultingTrusted advisoryProject leadershipSolution ownership
Certifications:Microsoft certifications
Tech Stack:Microsoft D365Microsoft Dynamics 365 SalesMicrosoft Dynamics 365 Contact CenterMicrosoft Dynamics 365 Customer ServiceMicrosoft Dynamics 365 Customer InsightsPower PlatformPower AutomatePower BIPowerAppsCopilot StudioC#JavaScriptTypeScriptMicrosoft ADOSQLHTML/CSSETLScribeSSISKingswaySoft

Company Brief

TTEC Digital
Provides digital customer experience consulting, technology and managed services, delivering CX platforms, automation, analytics, and design to help enterprises transform customer engagement across channels.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Englewood, United States
WebsiteLinkedIn