Assistant Manager

Samsonite
Texas, United States
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Client service","Sales","Coaching","Feedback","Communication","Time management","Initiative","Integrity","De-escalation","Collaboration","Solution oriented"]

Lead daily retail operations by delivering an exceptional luxury client experience and building strong client relationships. Drive personal and store sales performance against baseline goals and KPI metrics including conversion and client data capture. Coach and develop store associates through roleplay, feedback, and training support, while assisting with recruiting and maintaining bench strength. Ensure compliance, visual merchandising standards, and effective communication to de-escalate situations and adapt to change.

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Samsonite
Samsonite
1 month ago

Assistant Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Closed

Job Summary

Lead daily retail operations by delivering an exceptional luxury client experience and building strong client relationships. Drive personal and store sales performance against baseline goals and KPI metrics including conversion and client data capture. Coach and develop store associates through roleplay, feedback, and training support, while assisting with recruiting and maintaining bench strength. Ensure compliance, visual merchandising standards, and effective communication to de-escalate situations and adapt to change.
Location: Texas, United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Meet and exceed individual and store baseline sales goals and KPI metrics including conversion, DPT, UPT, and client data capture.
  • •Display initiative by planning and prioritizing, applying strategic thinking, and championing change.
  • •Train and develop associates through roleplay, coaching, monitoring store associate training, and completing quarterly personal goalsetting.
  • •Assist the store manager with recruiting and networking to ensure high-caliber hiring and maintain bench strength.
  • •Support compliance and operational standards including store schedule, timecards, payroll, and adherence to company policies and visual guidelines.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPet InsuranceEmployee DiscountEmployee AssistanceCommuter Benefits

Key Requirements

  • •Understand the TUMI brand and have passion for the lifestyle, clients, and product assortment.
  • •Have strong sales and client experience, preferably in the luxury market.
  • •Demonstrate proven success meeting sales goals and achieving KPI metrics.
  • •Be flexible to work nights, weekends, mornings, and holidays as needed.
  • •Have strong integrity and time management skills, with the ability to lead by example.
Experience:Luxury retailClient experienceFashionTravelLifestyle
Skills:Client serviceSalesCoachingFeedbackCommunicationTime managementInitiativeIntegrityDe-escalationCollaborationSolution oriented

Company Brief

Samsonite
Global luggage and travel goods manufacturer offering suitcases, bags, travel accessories and related products under multiple brands. Operates worldwide through retail, wholesale and e-commerce channels, serving leisure and business travelers.
Industry: Consumer Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Luxembourg, Luxembourg
Founded: 1910
WebsiteLinkedIn