Mashreq

2 weeks ago

Virtual Relationship Manager- Egypt

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Serve as the dedicated point of contact for SME clients, delivering a personalized banking experience while driving revenue growth and long-term relationships. Meet assigned financial and KPI targets, manage account scoping, and generate revenue across products including FX, trade, bank guarantees, insurance, and investments. Conduct welcome and service calls, optimize portfolio funding rates, maintain KYC/governance updates, and support compliance/AML requirements.

Location: Egypt

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Achieve assigned FER and other financial KPIs to drive revenue growth and meet client expectations.
•Perform timely welcome calls and regular service calls to assigned accounts to foster strong relationships.
•Conduct account scoping to activate, nurture, and maximize customer profitability.
•Generate revenue using financial products including FX, trade, bank guarantees, insurance, and investments.
•Maintain KYC/TL and governance updates, assist compliance/AML/FP&I units, and adhere to regulatory requirements.

Key Requirements

•Bachelor's degree in Business, Finance, or a related field with strong understanding of financial principles.
•Minimum 3 years of experience in relationship management or sales, preferably in banking or a related industry.
•Excellent knowledge of financial products and services relevant to SMEs to deliver tailored solutions.
•Strong communication and interpersonal skills to build rapport and foster long-term client relationships.
•Proficiency in using CRM systems and virtual communication tools for efficient client management.

Experience:3+ yearsBankingSMEs

Education:Bachelor's in Business, Finance (or related field)

Skills:CommunicationInterpersonal skillsCustomer-centricAnalyticalIndependent work

Languages:EnglishArabic

Tech Stack:CRM

Company Brief

Mashreq

Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dubai, United Arab Emirates

Founded: 1967

Glassdoor: 3.3

Website LinkedIn Glassdoor

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Mashreq

2 weeks ago

Virtual Relationship Manager- Egypt

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Location: Egypt

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Achieve assigned FER and other financial KPIs to drive revenue growth and meet client expectations.
•Perform timely welcome calls and regular service calls to assigned accounts to foster strong relationships.
•Conduct account scoping to activate, nurture, and maximize customer profitability.
•Generate revenue using financial products including FX, trade, bank guarantees, insurance, and investments.
•Maintain KYC/TL and governance updates, assist compliance/AML/FP&I units, and adhere to regulatory requirements.

Key Requirements

•Bachelor's degree in Business, Finance, or a related field with strong understanding of financial principles.
•Minimum 3 years of experience in relationship management or sales, preferably in banking or a related industry.
•Excellent knowledge of financial products and services relevant to SMEs to deliver tailored solutions.
•Strong communication and interpersonal skills to build rapport and foster long-term client relationships.
•Proficiency in using CRM systems and virtual communication tools for efficient client management.

Experience:3+ yearsBankingSMEs

Education:Bachelor's in Business, Finance (or related field)

Skills:CommunicationInterpersonal skillsCustomer-centricAnalyticalIndependent work

Languages:EnglishArabic

Tech Stack:CRM

Company Brief

Mashreq

Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dubai, United Arab Emirates

Founded: 1967

Glassdoor: 3.3

Website LinkedIn Glassdoor