Senior Manager - Client Management

American Express
New York
Workplace: HybridFull timeUSD 103,750 - 174,750 annuallyFunction: Solutions Engineering & Sales EngineeringSkills: ["Relationship management","Negotiation","Consultative selling","Strategic thinking","Financial analysis"]

Own and grow a portfolio of strategic merchant client relationships within the National Client Group. Use relationship management, consultative selling, and negotiation to drive profitable growth, increase American Express spend and share, and deliver mutual value. Lead cross-functional initiatives involving Strategic Partnerships, Marketing, Finance, Pricing, Risk, Operations, Compliance, and Legal while applying strong strategic, financial, and analytical capabilities.

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FursaFursa
American Express
American Express
1 day ago

Senior Manager - Client Management

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Last checked: 14 hours agoStatus: Live

Job Summary

Own and grow a portfolio of strategic merchant client relationships within the National Client Group. Use relationship management, consultative selling, and negotiation to drive profitable growth, increase American Express spend and share, and deliver mutual value. Lead cross-functional initiatives involving Strategic Partnerships, Marketing, Finance, Pricing, Risk, Operations, Compliance, and Legal while applying strong strategic, financial, and analytical capabilities.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Manage a portfolio of strategic National Client Group relationships, driving profitable growth and increasing spend and share.
  • •Develop and execute client strategies to identify opportunities for growth through partnerships, marketing initiatives, products, and value-added solutions.
  • •Negotiate profitable deal structures, value levers, pricing scenarios, and contractual terms aligned with client objectives and American Express economics.
  • •Own client economics and profitability (P&L), optimizing financial performance while delivering long-term growth plans.
  • •Lead complex cross-functional initiatives across teams including Strategic Partnerships, Marketing, Finance, Pricing, Risk, Operations, Compliance, and Legal.

Pay and Benefits

Salary: USD 103,750 - 174,750 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability Insurance401kParental Leave

Key Requirements

  • •Experienced relationship management leader with a proven ability to build and deepen complex client relationships.
  • •Demonstrated ability negotiating complex commercial agreements and understanding card acceptance economics and profitability drivers.
  • •Proven consultative selling skills to translate client needs into solutions, close deals, and deliver measurable results.
  • •Strong executive presence and communication skills to lead senior-level discussions and influence decision-making.
  • •Strong strategic, financial, and analytical capabilities to assess business opportunities and balance growth with profitability.
Skills:Relationship managementNegotiationConsultative sellingStrategic thinkingFinancial analysis

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn