Director, Client Insights & Analytics

Visa
Singapore
Workplace: HybridFull timeFunction: Data Analytics & Business IntelligenceEducation: bachelorsSkills: ["Stakeholder management","Consultative selling","Commercial leadership","Data storytelling","Team leadership"]

Lead Visa’s client intelligence function across Asia Pacific, translating research and analytics into client-ready solutions that drive smarter decisions and revenue growth. Based in Singapore, you’ll set strategic direction for market teams, bundle and cross-sell intelligence offerings, collaborate with Marketing Services and consulting teams to originate new revenue, and champion AI-enabled insight platforms and brand performance programs.

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FursaFursa
Visa
Visa
2 days ago

Director, Client Insights & Analytics

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Job Summary

Lead Visa’s client intelligence function across Asia Pacific, translating research and analytics into client-ready solutions that drive smarter decisions and revenue growth. Based in Singapore, you’ll set strategic direction for market teams, bundle and cross-sell intelligence offerings, collaborate with Marketing Services and consulting teams to originate new revenue, and champion AI-enabled insight platforms and brand performance programs.
Location: Singapore
Workplace: Hybrid
Employment Type: Full time
Job Function: Data Analytics & Business Intelligence
Seniority: Director level

Key Responsibilities

  • •Lead Asia Pacific market Client I&A teams by setting strategic direction, managing performance, and building commercial capability.
  • •Drive solution bundling and cross-sell to build a pipeline of strategic client intelligence opportunities aligned to AP priorities and global standards.
  • •Partner with Marketing Services, account management, and consulting teams to originate new revenue streams and deepen existing client investments through durable client relationships.
  • •Lead Visa’s Brand Performance program using brand, consumer, and competitive intelligence to inform internal and external teams.
  • •Champion AI-enabled research, analytics automation, and scalable insight platforms to improve speed, quality, and commercial reach of intelligence outputs.

Key Requirements

  • •15+ years across consumer insights and analytics, with experience in strategy, management consulting, or commercial advisory and client-facing revenue-accountable leadership.
  • •Proven senior leadership of insights/analytics functions, including team building, talent development, succession planning, and operating model design.
  • •Deep expertise in quantitative and qualitative research methodologies, advanced analytics, enterprise data platforms, and AI-enabled insight tools.
  • •Exceptional stakeholder management and enterprise influencing across complex, highly matrixed organizations and operating models.
  • •Strong data storytelling and communication skills to turn complex analysis into concise, persuasive, commercially relevant narratives for senior audiences.
Experience:AnalyticsConsumer insightsPaymentsFintechDigital commerce
Education:Bachelor's
Skills:Stakeholder managementConsultative sellingCommercial leadershipData storytellingTeam leadership
Tech Stack:AIAnalytics automationEnterprise data platforms

Company Brief

Visa
Global payments technology company that operates the VisaNet electronic payments network, facilitating credit, debit and digital transactions between consumers, merchants, financial institutions and governments worldwide.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1958
Glassdoor
Glassdoor: 3.8
WebsiteLinkedInGlassdoor