Partner Manager, MSP

1Password
United States
Workplace: RemoteFull timeUSD 93,000 - 130,000 annuallyFunction: Business Development & PartnershipsExperience: 5+ yearsSkills: ["Communication","Training","Relationship management","Solution-oriented mindset","Remote self-management"]

Guide Managed Service Providers (MSPs) through 1Password onboarding and ongoing success within a B2B SaaS environment. Own a portfolio of MSP accounts to drive deployment, customer satisfaction, and ARR growth via upsell and cross-sell. Manage deployment pipelines, conduct business reviews, lead implementation planning, train MSPs on enablement materials, and collaborate with internal teams to remove roadblocks and advocate for MSP feedback.

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FursaFursa
1Password
1Password
1 day ago

Partner Manager, MSP

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Guide Managed Service Providers (MSPs) through 1Password onboarding and ongoing success within a B2B SaaS environment. Own a portfolio of MSP accounts to drive deployment, customer satisfaction, and ARR growth via upsell and cross-sell. Manage deployment pipelines, conduct business reviews, lead implementation planning, train MSPs on enablement materials, and collaborate with internal teams to remove roadblocks and advocate for MSP feedback.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Business Development & Partnerships

Key Responsibilities

  • •Oversee a portfolio of MSP accounts to ensure high client satisfaction and achieve deployment and sales targets.
  • •Identify growth opportunities and drive upselling/cross-selling to increase Annual Recurring Revenue (ARR).
  • •Conduct regular business reviews to assess needs, identify opportunities, and address challenges.
  • •Lead onboarding for new MSPs, coordinating implementation plans with MSPs and internal solutions teams, monitoring progress, and resolving roadblocks.
  • •Train MSPs on enablement materials and support key stakeholder engagement, including presenting to C-suite executives and advocating for MSP feedback internally.
Travel: Low travel

Pay and Benefits

Salary: USD 93,000 - 130,000 annually
Perks:Health InsuranceDental401k

Key Requirements

  • •5+ years of experience in customer success, onboarding, SE, or account management in an MSP/B2B SaaS environment.
  • •Proven ability to manage customer relationships and drive successful implementations.
  • •Strong experience leading software deployments in complex, matrixed environments.
  • •Demonstrated sales acumen with a track record of meeting/exceeding sales targets.
  • •Strong communication and training skills (email, phone, video, and Slack) with familiarity with customer success tools like Salesforce and Slack.
Experience:5+ yearsB2B SaaSMSP
Skills:CommunicationTrainingRelationship managementSolution-oriented mindsetRemote self-management
Tech Stack:SalesforceSlack

Company Brief

1Password
1Password (AgileBits Inc.) provides a password manager and identity-security platform for individuals and businesses, offering secure credential storage, sharing, and access management across devices and AI agents.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 250M to 500M
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: Toronto, Canada
Founded: 2005
Glassdoor
Glassdoor: 3.3
WebsiteLinkedInGlassdoor