Account Manager (Q-Commerce ) - Romania (They/She/He)

Delivery Hero
Bucharest
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 2+ yearsSkills: ["Analytical","Organizational","Planning","Communication","Negotiation"]

Own growth for Glovo’s grocery Q-commerce partners in Romania by building strong, proactive relationships and running business reviews. Analyze partner KPIs, create reporting and dashboards, and translate partner feedback into improvements across product, marketing, and operations. Onboard new partners, plan go-to-market activities, and deliver monthly and quarterly objectives while collaborating with colleagues in a fast-paced environment.

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FursaFursa
Delivery Hero
Delivery Hero
3 days ago

Account Manager (Q-Commerce ) - Romania (They/She/He)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Own growth for Glovo’s grocery Q-commerce partners in Romania by building strong, proactive relationships and running business reviews. Analyze partner KPIs, create reporting and dashboards, and translate partner feedback into improvements across product, marketing, and operations. Onboard new partners, plan go-to-market activities, and deliver monthly and quarterly objectives while collaborating with colleagues in a fast-paced environment.
Location: Bucharest
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Build and maintain relationships with top Glovo partners in Romania through proactive communication, meetings, and business reviews.
  • •Develop and execute partner growth plans using Q-commerce delivery model knowledge, marketing activations, and assortment performance metrics.
  • •Manage partner business performance by analyzing key KPIs and ensuring growth.
  • •Prepare reports and dashboards for partners and use them to drive operational improvements.
  • •Onboard new partners, translate partner feedback into product/marketing/operations improvements, and meet monthly/quarterly objectives.

Pay and Benefits

Perks:Health InsuranceMeal TicketsRemote WorkParental LeaveOnline Therapy

Key Requirements

  • •2+ years of experience in high-performance account management or business consultancy roles.
  • •Experience in FMCG or Retail is a plus.
  • •Strong analytical, organizational, and planning skills in a fast-paced startup environment.
  • •Fluent communication skills in English and Romanian.
  • •Computer literate with good knowledge of Google Docs and MS Office (including Excel).
Experience:2+ yearsFMCGRetailQ-commerceGroceriesOn-demand delivery
Skills:AnalyticalOrganizationalPlanningCommunicationNegotiation
Languages:EnglishRomanian
Tech Stack:Google DocsMS OfficeExcel

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
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Glassdoor: 3.4
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