Customer Experience Banker - Cincinnati Northgate

Serve as a Financial Concierge for walk-in customers, delivering exemplary customer service while accurately processing transactions and balancing daily. Proactively identify customer financial goals, recommend deposit and other banking products, and grow both consumer and business relationships through disciplined follow-up and outbound calling. Educate customers on deposit products and partner with internal teams to deepen relationships, while adhering to operational, security, risk, and regulatory policies.