AB Client Transition Advisor
Western Alliance Bancorp
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 2+ yearsSkills: ["Communication","Customer training","Stakeholder management","Process improvement","Risk awareness"]Support the onboarding and account transition of new and existing clients by delivering training on new services and ensuring the requested product and application implementations complete successfully and on time. Work with customers to understand required features, coordinate customer calls and training, and help manage progress through the transition process. Partner with Operations to remove obstacles, improve processes, educate clients on risk mitigation, and keep stakeholders informed throughout.

