3 months ago

Engineering Manager, Platform

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Platform Engineering Manager to lead Knock's core services and infrastructure, owning the platform roadmap, hiring and mentoring a small team, guiding architecture decisions, and driving reliability in a remote-first, API-driven SaaS environment.

Location: New York

Workplace: Remote

Employment Type: Full time

Job Function: Software Engineering

Seniority: Manager level

Key Responsibilities

•Hire and build a high-performing platform team over the next year, identifying engineers who balance craft with pragmatism and growing the team from its current size to 2–4 additional ICs.
•Own the platform team’s roadmap and prioritization, ensuring alignment with high-priority business problems and balancing investments in reliability, scalability, and developer experience with feature delivery.
•Coach and develop engineers through regular 1-on-1s, stretch projects, and consequential decisions—rewarding outputs and impact.
•Contribute to architecture decisions and design reviews for platform services and infrastructure, and write code strategically to unblock critical paths and set standards.
•Lead and participate in incident response—debugging production issues, conducting postmortems, and driving reliability improvements.

Key Requirements

•3+ years of experience as an engineering manager in a startup or mid-sized company, leading a platform or infrastructure team that operates at scale.
•Strong technical foundations to own an inherently deeply technical area of our service.
•A track record of hiring, growing, and retaining excellent engineers, and of building team cultures where people do their best work.
•The judgment to delegate decision making and expertise to the team, and the instincts to know when to step in to move a decision along.
•Experience leading on-call rotations, incident response, and the operational maturity that comes with running a high-availability service.

Experience:3+ yearsStartupInfrastructurePlatformEngineering management

Skills:CommunicationLeadershipCoachingTeamwork

Languages:English

Tech Stack:StripeAlgoliaWorkOSCursorClaude CodeCodex

Company Brief

Knock

Provides developer-first notification infrastructure (APIs and components) to send cross-channel product, lifecycle, and in-app messages that drive user engagement, retention, and observability for product teams.

Industry: API Platforms

Company Size: Small (11 to 50 employees)

Growth: Early Stage Startup

Funding: Series A

Headquarters: New York, United States

Founded: 2021

Website LinkedIn

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Knock

3 months ago

Engineering Manager, Platform

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: New York

Workplace: Remote

Employment Type: Full time

Job Function: Software Engineering

Seniority: Manager level

Key Responsibilities

•Hire and build a high-performing platform team over the next year, identifying engineers who balance craft with pragmatism and growing the team from its current size to 2–4 additional ICs.
•Own the platform team’s roadmap and prioritization, ensuring alignment with high-priority business problems and balancing investments in reliability, scalability, and developer experience with feature delivery.
•Coach and develop engineers through regular 1-on-1s, stretch projects, and consequential decisions—rewarding outputs and impact.
•Contribute to architecture decisions and design reviews for platform services and infrastructure, and write code strategically to unblock critical paths and set standards.
•Lead and participate in incident response—debugging production issues, conducting postmortems, and driving reliability improvements.

Key Requirements

•3+ years of experience as an engineering manager in a startup or mid-sized company, leading a platform or infrastructure team that operates at scale.
•Strong technical foundations to own an inherently deeply technical area of our service.
•A track record of hiring, growing, and retaining excellent engineers, and of building team cultures where people do their best work.
•The judgment to delegate decision making and expertise to the team, and the instincts to know when to step in to move a decision along.
•Experience leading on-call rotations, incident response, and the operational maturity that comes with running a high-availability service.

Experience:3+ yearsStartupInfrastructurePlatformEngineering management

Skills:CommunicationLeadershipCoachingTeamwork

Languages:English

Tech Stack:StripeAlgoliaWorkOSCursorClaude CodeCodex

Company Brief

Knock

Industry: API Platforms

Company Size: Small (11 to 50 employees)

Growth: Early Stage Startup

Funding: Series A

Headquarters: New York, United States

Founded: 2021

Website LinkedIn