Intern Account Manager Groceries & Specialties Portugal

Delivery Hero
Lisbon
Workplace: HybridInternshipFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Problem-solving","Analytical thinking","Proactivity","Organization","Communication"]

Support the Account Manager team by gathering partner insights, resolving issues, and improving partner and customer experiences. Identify product/tech feature improvements that enhance partner UX, provide proactive feedback to HQ, and maintain partner relationships using scalable tools and initiatives. Forecast and track key account metrics, define scalable processes so partners are self-sufficient, and review partner communications to drive engagement and long-term relationships.

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Delivery Hero
Delivery Hero
2 days ago

Intern Account Manager Groceries & Specialties Portugal

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Last checked: 10 hours agoStatus: Live

Job Summary

Support the Account Manager team by gathering partner insights, resolving issues, and improving partner and customer experiences. Identify product/tech feature improvements that enhance partner UX, provide proactive feedback to HQ, and maintain partner relationships using scalable tools and initiatives. Forecast and track key account metrics, define scalable processes so partners are self-sufficient, and review partner communications to drive engagement and long-term relationships.
Location: Lisbon
Workplace: Hybrid
Employment Type: Internship · 6 months
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Support the Account Manager team with daily operational tasks.
  • •Gather partner insights to improve experiences for partners and customers and resolve problems to raise the bar.
  • •Identify tech feature improvements to increase partner UX and proactively share feedback with HQ.
  • •Maintain scalable partner support and relationships through tools and initiatives.
  • •Forecast and track key account metrics, define scalable processes, and review partner communications to ensure engagement and long-term relationships.

Pay and Benefits

Perks:Remote WorkParental LeaveChildcare

Key Requirements

  • •Availability for a 6-month full-time internship.
  • •Bachelor's degree in business, marketing, data analytics, or sales.
  • •Up to 1 year of work experience in startups, consulting, sales, or marketing (preferred).
  • •Strong problem-solving with a data-driven, analytical approach.
  • •Excellent communication skills, with proficiency in Portuguese and English.
Experience:StartupsConsultingSalesMarketing
Education:Bachelor's in business, marketing, data analytics, or sales
Skills:Problem-solvingAnalytical thinkingProactivityOrganizationCommunication
Languages:PortugueseEnglish
Tech Stack:G-SuiteDocsSheetsSlides

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
Glassdoor
Glassdoor: 3.4
WebsiteLinkedInGlassdoor