Director, Project Management - Bank Tech Operations

Discover Financial
Richmond, Virginia, New York, Wilmington
Workplace: OnsiteFull timeUSD 187,300 - 213,700 annuallyFunction: Executive & General ManagementExperience: 9+ yearsEducation: bachelorsSkills: ["Leadership","Critical thinking","Problem-solving","Executive communication","Stakeholder partnership"]

Lead enterprise program and project management for Bank Tech Operations, partnering with senior tech leaders to translate technology vision into actionable plans. Oversee enterprise tech backlog intake, distribution, and operating rhythms, providing executive-ready reporting, escalations, and structured process improvements. Align technical operational routines with strategic goals, support critical transformation shifts, and collaborate with product partners to connect technology delivery directly to business outcomes.

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Discover Financial
Discover Financial
1 day ago

Director, Project Management - Bank Tech Operations

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Last checked: 44 minutes agoStatus: Live

Job Summary

Lead enterprise program and project management for Bank Tech Operations, partnering with senior tech leaders to translate technology vision into actionable plans. Oversee enterprise tech backlog intake, distribution, and operating rhythms, providing executive-ready reporting, escalations, and structured process improvements. Align technical operational routines with strategic goals, support critical transformation shifts, and collaborate with product partners to connect technology delivery directly to business outcomes.
Location: Richmond, Virginia, New York, Wilmington
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Oversee enterprise tech backlog intake and distribution for Bank Tech engineering.
  • •Own program oversight for tech transformation and enterprise tech backlog, including executive reporting and escalations.
  • •Develop and maintain scalable processes that streamline technical operational routines.
  • •Align technical routines with strategy so meetings and processes drive core goals.
  • •Advise senior tech leaders on high-stakes proposals and translate vision into actionable plans.

Pay and Benefits

Salary: USD 187,300 - 213,700 annually

Key Requirements

  • •Bachelor’s degree.
  • •At least 9 years of process, project, or program management experience.
  • •At least 7 years of people management experience.
  • •Preferred: 10+ years of process, project, or program management experience.
  • •Preferred: PMP, Lean, Agile, or Six Sigma certification.
Experience:9+ yearsProcess managementProgram managementProject managementOperations
Education:Bachelor's
Skills:LeadershipCritical thinkingProblem-solvingExecutive communicationStakeholder partnership
Certifications:PMPLeanAgileSix Sigma

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn