Customer Success Manager
Germany, Ireland, Netherlands, Portugal, Spain, United Kingdom
Workplace: RemoteFull timeFunction: Customer Success & Account ManagementSkills: ["Rapport building","Problem solving","Analytical thinking","Communication","Collaboration","Customer focus","Curiosity"]Partner with Typeform’s Enterprise customers to drive activation, continued adoption, retention, and long-term partnerships. Provide product and customer guidance through training, education, and use case exploration while using internal tools to monitor customer health and usage metrics. Identify expansion opportunities, negotiate and close renewals, and collaborate cross-functionally to improve the overall customer journey and share insights with leadership.
