IT Systems and Automation Engineer

Rain
New York
Workplace: HybridFull timeUSD 50,000 - 999,999 annuallyFunction: QA, Test & Release EngineeringSkills: ["Communication","End user support","Documentation","Bias toward action"]

Own end-to-end corporate IT support, onboarding/offboarding, device and asset management, and SaaS portfolio administration while serving as a primary point of contact via helpdesk tools and Slack. Build automation and identity lifecycle workflows in Okta/Okta Workflows, writing scripts and integrations in Python/JavaScript. Support security and compliance efforts (SOC 2 Type II, PCI DSS, GDPR) and help enforce endpoint/access security across tools like CrowdStrike and JumpCloud.

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FursaFursa
Rain
Rain
1 month ago

IT Systems and Automation Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Own end-to-end corporate IT support, onboarding/offboarding, device and asset management, and SaaS portfolio administration while serving as a primary point of contact via helpdesk tools and Slack. Build automation and identity lifecycle workflows in Okta/Okta Workflows, writing scripts and integrations in Python/JavaScript. Support security and compliance efforts (SOC 2 Type II, PCI DSS, GDPR) and help enforce endpoint/access security across tools like CrowdStrike and JumpCloud.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: QA, Test & Release Engineering
Seniority: Mid level

Key Responsibilities

  • •Provide day-to-day end user support across hardware, software, accounts, and access requests via helpdesk tools and Slack.
  • •Run IT onboarding/offboarding, including device provisioning, account setup, and new hire IT/security sessions.
  • •Own IT asset and inventory management and improve/document IT processes (workflows, runbooks, onboarding guides) to reduce recurring tickets.
  • •Build and operate identity lifecycle automation in Okta/Okta Workflows and create helpdesk automation/self-service flows to resolve common requests.
  • •Support security and compliance efforts (SOC 2 Type II, PCI DSS, GDPR) and help enforce endpoint/access security across CrowdStrike, JumpCloud, and Okta.

Pay and Benefits

Salary: USD 50,000 - 999,999 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionLife Insurance401kEquityPaid LeaveRemote Work

Key Requirements

  • •3+ years in IT support, IT systems engineering, or automation engineering, ideally in a startup or hypergrowth environment.
  • •Hands-on Okta administration (SSO, MFA, Group Rules, Universal Directory), with Okta Workflows experience strongly preferred.
  • •Scripting and automation proficiency in Python and JavaScript for API interaction and system management.
  • •Experience with a modern SaaS and endpoint stack such as Google Workspace, Slack, JumpCloud, and CrowdStrike.
  • •Comfort supporting office networking and AV (e.g., UniFi) and understanding compliance frameworks like SOC 2, PCI DSS, and GDPR.
Experience:FintechPaymentsSaaSCrypto
Skills:CommunicationEnd user supportDocumentationBias toward action
Tech Stack:OktaOkta WorkflowsPythonJavaScriptJumpCloudApple Business ManagerSlackConsoleUniFiVantaCrowdStrikeGoogle WorkspaceSOC 2PCI DSSGDPRSaaSAPIIncident response

Company Brief

Rain
Rain builds stablecoin-powered card issuance and payments infrastructure for fintechs, platforms, and institutions. Its API and modular platform support on-ramps, wallets, cards, and off-ramps with compliance features like KYC and AML.
Industry: Fintech Infrastructure
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: New York City, United States
Founded: 2021
WebsiteLinkedIn