Settlements Officer (Melbourne, AU)

Manage a portfolio of complex motor claims in the Motor Claims team, investigating liability and assessing evidentiary material to determine settlement strategies. Negotiate with third parties, insurers, recovery agents, and legal representatives to achieve fair, cost-effective outcomes while ensuring compliance with legislative and regulatory requirements. Analyse claims data and liability positions to identify claims-savings opportunities, and build strong relationships with internal and external stakeholders, including legal and finance teams.