Senior Change Management Lead

Texas Capital Bancshares
Houston, Dallas
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 7-10 yearsEducation: bachelorsSkills: ["Strategic thinking","Problem-solving","Stakeholder influence","Leadership","Communication"]

Develop and execute enterprise change management strategies that drive adoption of sales transformation initiatives, CRM platforms, and business process improvements. Lead impact assessments and change readiness evaluations, then design end-to-end change plans covering communication, training, coaching, and resistance management. Serve as the liaison between frontline operations and senior leadership, partnering cross-functionally and using adoption metrics to optimize outcomes.

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Texas Capital Bancshares
Texas Capital Bancshares
4 months ago

Senior Change Management Lead

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Develop and execute enterprise change management strategies that drive adoption of sales transformation initiatives, CRM platforms, and business process improvements. Lead impact assessments and change readiness evaluations, then design end-to-end change plans covering communication, training, coaching, and resistance management. Serve as the liaison between frontline operations and senior leadership, partnering cross-functionally and using adoption metrics to optimize outcomes.
Location: Houston, Dallas
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Develop and execute enterprise change management strategies aligned with organizational goals to drive adoption of sales transformation initiatives, CRM platforms, and process improvements.
  • •Lead impact assessments and change readiness evaluations; identify risks, dependencies, and opportunities, and create mitigation and stakeholder strategies.
  • •Design comprehensive change plans including communication, training, coaching, change leadership development, and resistance management.
  • •Serve as a liaison between frontline operations and senior leadership by gathering feedback, synthesizing insights, and translating business needs into change initiatives.
  • •Monitor change adoption metrics and program effectiveness; identify gaps, implement course corrections, and surface emerging risks and resistance patterns.

Pay and Benefits

Perks:Health InsuranceWellness StipendFertility SupportLife InsuranceDisability Insurance401kPaid LeavePaid Holidays

Key Requirements

  • •Bachelor’s degree in Business Administration, Organizational Psychology, Human Resources, or a related field.
  • •7–10 years of enterprise change management experience focused on sales transformation, organizational restructuring, or technology adoption in banking/financial services.
  • •Proven ability to drive adoption of complex business systems and processes across large, geographically distributed teams.
  • •Deep familiarity with banking industry operations, sales processes, customer engagement strategies, and regulatory considerations.
  • •Expertise creating strategic communications and change narratives for executive, management, and frontline audiences.
Experience:7-10 yearsBankingFinancial servicesSales transformationTechnology adoption
Education:Bachelor's in Business Administration, Organizational Psychology, Human Resources, or related field
Skills:Strategic thinkingProblem-solvingStakeholder influenceLeadershipCommunication
Certifications:Prosci ADKARICF coaching certification
Tech Stack:Microsoft OfficeExcelPowerPointWordVisioTeamsSalesforceCRMProsciAIMChange tracking softwarePower BITableau

Company Brief

Texas Capital Bancshares
Texas Capital Bancshares is the publicly traded parent company of Texas Capital Bank, a full-service financial institution offering commercial banking, treasury management, wealth management, and capital markets services to businesses and individuals in Texas and beyond.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dallas, United States
Founded: 1998
WebsiteLinkedIn