Senior Executive, HR Operations - Learning (Kuala Lumpur, Kuala Lumpur, MY, N/A)

Reckitt
Kuala Lumpur
Workplace: OnsiteFull timeFunction: Education & TrainingExperience: 2-3 yearsEducation: bachelorsSkills: ["Communication","Organizational skills","Prioritization","Customer-focused service","Attention to detail","Independent working"]

Own end-to-end learning operations to support delivery of learning and development programmes across the organization. Manage learning administration, programme coordination, reporting, skills and competency management, and learner support. Maintain and continuously improve learning systems (including SuccessFactors LMS) to ensure accurate, compliant learning data and records. Collaborate with stakeholders, vendors, facilitators, and learners while meeting SLAs, KPIs, and service standards and providing first-line support for platform inquiries.

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FursaFursa
Reckitt
Reckitt
5 days ago

Senior Executive, HR Operations - Learning (Kuala Lumpur, Kuala Lumpur, MY, N/A)

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Job Summary

Own end-to-end learning operations to support delivery of learning and development programmes across the organization. Manage learning administration, programme coordination, reporting, skills and competency management, and learner support. Maintain and continuously improve learning systems (including SuccessFactors LMS) to ensure accurate, compliant learning data and records. Collaborate with stakeholders, vendors, facilitators, and learners while meeting SLAs, KPIs, and service standards and providing first-line support for platform inquiries.
Location: Kuala Lumpur
Workplace: Onsite
Employment Type: Full time
Job Function: Education & Training
Seniority: Mid level

Key Responsibilities

  • •Manage day-to-day learning operations and learning administration processes.
  • •Maintain learning systems (SuccessFactors LMS) and ensure learning data accuracy, integrity, compliance, and governance.
  • •Coordinate and support the delivery of learning programmes and initiatives.
  • •Meet agreed SLAs, KPIs, and operational standards to ensure quality service delivery.
  • •Provide first-line support for learning platform inquiries and support learners and stakeholders.

Pay and Benefits

Equity and Bonus:Equity
Perks:Parental BenefitsLife Insurance

Key Requirements

  • •Bachelor’s degree or equivalent professional qualification.
  • •2-3 years of experience in HR, Learning Operations, or a related field.
  • •Knowledge of HR systems such as SuccessFactors, ServiceNow, and HRIS.
  • •Proficiency in Microsoft Office, especially Excel and PowerPoint.
  • •Strong communication skills in spoken and written English with a customer-focused service orientation.
Experience:2-3 yearsHRLearning operationsLearning and developmentHR systems
Education:Bachelor's
Skills:CommunicationOrganizational skillsPrioritizationCustomer-focused serviceAttention to detailIndependent working
Languages:English
Tech Stack:SuccessFactors LMSSuccessFactorsServiceNowHRISMicrosoft OfficeExcelPowerPoint

Company Brief

Reckitt
Global consumer goods company producing health, hygiene, and home products across well-known brands. Operates in multiple markets offering over-the-counter health, personal care, and household cleaning products to consumers worldwide.
Industry: FMCG
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Slough, United Kingdom
Founded: 1999
WebsiteLinkedIn