UMB Financial

2 weeks ago

Branch Manager I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Lead day-to-day operations for a UMB Personal Banking branch, driving associates to deliver exceptional customer service while building strong sales performance. Coach and develop team members, handle escalations and complex account maintenance, and partner with internal banking teams (e.g., small business, mortgage, private wealth) to support customer outcomes. Oversee branch operational execution and continue education to meet sales and operational goals.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Banking, Lending & Credit

Seniority: Manager level

Key Responsibilities

•Coach associates on performance, including proactive sales conversations, operational items, and customer interactions.
•Assist with or guide complex account maintenance and resolve customer escalations.
•Oversee all operational aspects of the branch and ensure execution of UMB’s retail strategy.
•Collaborate with internal partners such as small business officers, mortgage officers, and private wealth managers.
•Provide customer support as needed, including assisting with teller transactions.

Pay and Benefits

Perks:Paid Leave401kAnnual BonusPaid HolidaysHealth InsuranceDentalVisionGym MembershipAdoption AssistanceEmployee Assistance

Key Requirements

•Bachelor’s degree in Business Administration or comparable education and/or business experience.
•2 years of leadership, associate development, or management experience.
•2 years of banking/financial services experience (or equivalent combination of education and experience).
•NMLS registration or ability to obtain within 90 days.
•Reliable transportation and ability to work branch hours, including weekends and some evenings.

Experience:2+ yearsBankingFinancial services

Education:Bachelor's in Business Administration

Skills:LeadershipCoachingCustomer serviceProblem-solvingCollaboration

Licenses:NMLS registration

Company Brief

UMB Financial

UMB Financial is a diversified financial holding company offering commercial banking, treasury management, payment solutions, trust services, and asset servicing. It serves businesses, institutions, and individuals through banking and financial products across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Kansas City, United States

Founded: 1913

Website LinkedIn

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UMB Financial

2 weeks ago

Branch Manager I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Banking, Lending & Credit

Seniority: Manager level

Key Responsibilities

•Coach associates on performance, including proactive sales conversations, operational items, and customer interactions.
•Assist with or guide complex account maintenance and resolve customer escalations.
•Oversee all operational aspects of the branch and ensure execution of UMB’s retail strategy.
•Collaborate with internal partners such as small business officers, mortgage officers, and private wealth managers.
•Provide customer support as needed, including assisting with teller transactions.

Pay and Benefits

Perks:Paid Leave401kAnnual BonusPaid HolidaysHealth InsuranceDentalVisionGym MembershipAdoption AssistanceEmployee Assistance

Key Requirements

•Bachelor’s degree in Business Administration or comparable education and/or business experience.
•2 years of leadership, associate development, or management experience.
•2 years of banking/financial services experience (or equivalent combination of education and experience).
•NMLS registration or ability to obtain within 90 days.
•Reliable transportation and ability to work branch hours, including weekends and some evenings.

Experience:2+ yearsBankingFinancial services

Education:Bachelor's in Business Administration

Skills:LeadershipCoachingCustomer serviceProblem-solvingCollaboration

Licenses:NMLS registration

Company Brief

UMB Financial

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Kansas City, United States

Founded: 1913

Website LinkedIn