Account Manager, Enterprise

Braze
Chicago
Workplace: OnsiteFull timeUSD 90,000 - 100,000 annuallyFunction: Customer Success & Account ManagementExperience: 3+ yearsSkills: ["Accountability","Organizational skills","Time management","Product learning","Presentation"]

Own and expand enterprise customer relationships by collaborating closely with Enterprise Account Executives to develop and close opportunities. Analyze customer product usage to uncover cross-sell and upsell “white space,” partner with Renewals and Customer Success to drive growth, and coordinate internal resources to drive feature exploration and adoption. Meet quarterly upsell and renewals targets, present value propositions to executive teams, and occasionally travel for onsite customer engagement.

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Braze
Braze
4 months ago

Account Manager, Enterprise

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Last checked: 2 hours agoStatus: Live

Job Summary

Own and expand enterprise customer relationships by collaborating closely with Enterprise Account Executives to develop and close opportunities. Analyze customer product usage to uncover cross-sell and upsell “white space,” partner with Renewals and Customer Success to drive growth, and coordinate internal resources to drive feature exploration and adoption. Meet quarterly upsell and renewals targets, present value propositions to executive teams, and occasionally travel for onsite customer engagement.
Location: Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Collaborate with Enterprise Account Executives to commercially expand customer relationships and develop and close opportunities.
  • •Analyze customer product usage to identify “white space” for cross-sell and upsell opportunities within accounts and new business units.
  • •Partner with Account Executives, Renewals Managers, and Customer Success Managers to identify upsell opportunities and drive renewals.
  • •Coordinate internal resources (including Solutions Consulting, Implementation & Onboarding, RevOps, Product, Legal, and Marketing) to support feature exploration and adoption.
  • •Achieve quarterly upsell and renewals targets, presenting value propositions as needed.
Travel: Low travel

Pay and Benefits

Salary: USD 90,000 - 100,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionLife InsuranceDisabilityRetirementRsusPaid LeaveLearning BudgetParental Leave

Key Requirements

  • •3+ years of experience in Sales or Account Management, with at least half of that time in a quota-carrying role within SaaS sales.
  • •Experience working with companies of 2,000+ employees and building a reliable pipeline to drive revenue.
  • •Strong product knowledge and the ability to quickly learn a feature-rich application.
  • •Excellent verbal, written, and presentation skills, including presenting value propositions to executive teams.
  • •Intermediate to advanced proficiency with Google Office and MS Office (Word, Excel, PowerPoint) and experience using a CRM such as Salesforce.com.
Experience:3+ yearsSaaSEnterprise sales
Skills:AccountabilityOrganizational skillsTime managementProduct learningPresentation
Tech Stack:Salesforce.comGoogle OfficeMS Office SuiteWordExcelPowerPointKeynote

Company Brief

Braze
Provides a customer engagement platform that helps brands create personalized messaging and lifecycle campaigns across mobile, web, email, and other channels to drive retention, engagement, and revenue.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 2011
WebsiteLinkedIn