Avantor

6 days ago

Business Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Create and maintain global customer service analytics reports and metrics for network performance, capacity, and trends. Analyze data to uncover patterns and deliver timely insights to stakeholders, while gathering reporting requirements and identifying the right data sources. Improve reporting efficiency by spotting opportunities for automation, and support customer service operations and projects with quantitative business analysis and data-driven recommendations.

Location: Mauritius

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Mid level

Key Responsibilities

•Develop and maintain global customer service reports and metrics for network performance, capacity, and trends.
•Analyze data to identify patterns and trends and provide insights to stakeholders.
•Gather reporting requirements, identify data sources, and create customized reports to meet business needs.
•Identify opportunities to automate reporting and analysis to improve efficiency and accuracy.
•Support customer service operations and projects using data analytics and quantitative business analysis.

Key Requirements

•Graduate/Diploma (or equivalent degree).
•Minimum 2.5 years of experience.
•Sound knowledge of Power BI, data modeling, and MS Excel functions.
•Working knowledge of SQL and/or Snowflake and/or Excel VBA.
•Ability to transform statistical data into understandable information (e.g., infographics/mapping) and communicate clearly (verbal and written).

Experience:2+ yearsCustomer serviceBusiness analyticsSupply chain

Education:Bachelor's

Skills:Analytical and critical thinkingCollaboration and teamworkCommunicationContinual improvementCustomer focus

Tech Stack:Power BIData modelingMS ExcelSQLSnowflakeExcel VBAMicrosoft OfficeInfographicsMapping

Company Brief

Avantor

Provides mission-critical products and services to support life sciences, advanced technologies, and applied materials customers worldwide, including lab supplies, chemical reagents, equipment, and supply chain solutions.

Industry: Wholesale & Distribution

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Radnor, United States

Website LinkedIn

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Avantor

6 days ago

Business Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Location: Mauritius

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Mid level

Key Responsibilities

•Develop and maintain global customer service reports and metrics for network performance, capacity, and trends.
•Analyze data to identify patterns and trends and provide insights to stakeholders.
•Gather reporting requirements, identify data sources, and create customized reports to meet business needs.
•Identify opportunities to automate reporting and analysis to improve efficiency and accuracy.
•Support customer service operations and projects using data analytics and quantitative business analysis.

Key Requirements

•Graduate/Diploma (or equivalent degree).
•Minimum 2.5 years of experience.
•Sound knowledge of Power BI, data modeling, and MS Excel functions.
•Working knowledge of SQL and/or Snowflake and/or Excel VBA.
•Ability to transform statistical data into understandable information (e.g., infographics/mapping) and communicate clearly (verbal and written).

Experience:2+ yearsCustomer serviceBusiness analyticsSupply chain

Education:Bachelor's

Skills:Analytical and critical thinkingCollaboration and teamworkCommunicationContinual improvementCustomer focus

Tech Stack:Power BIData modelingMS ExcelSQLSnowflakeExcel VBAMicrosoft OfficeInfographicsMapping

Company Brief

Avantor

Industry: Wholesale & Distribution

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Radnor, United States

Website LinkedIn