Customer Experience Banker - Florence Houston Rd

Huntington Bancshares
Florence
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Relationship management","Communication","Presentation","Sales"]

Serve as a financial concierge for walk-in customers, helping retain and grow consumer and business relationships. Provide accurate, efficient transaction processing while delivering exemplary customer service. Educate customers on consumer deposit products and proactively identify goals using a disciplined sales process, follow-ups, outbound calling, and referrals. Partner with other bank areas to deepen relationships while following operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
5 days ago

Customer Experience Banker - Florence Houston Rd

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers, helping retain and grow consumer and business relationships. Provide accurate, efficient transaction processing while delivering exemplary customer service. Educate customers on consumer deposit products and proactively identify goals using a disciplined sales process, follow-ups, outbound calling, and referrals. Partner with other bank areas to deepen relationships while following operational, security, risk, and regulatory policies.
Location: Florence
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues effectively.
  • •Understand and educate customers on consumer deposit products.
  • •Proactively grow customer relationships through a disciplined sales process, new customer follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other areas of the bank to deepen relationships and build partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High School Diploma or GED with a minimum of 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role.
  • •Or a Bachelor's Degree.
  • •Proficiency in understanding and educating customers on consumer deposit products.
  • •1 year or more in customer service in banking, financial services, or goal-driven retail sales (preferred).
  • •Cash handling skills and comfort with technology such as mobile services and online banking services (preferred).
Experience:1+ yearsBanking
Education:High School
Skills:Customer serviceRelationship managementCommunicationPresentationSales
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn