Senior Delivery Manager - NOC Support

Black Box
Mumbai, Bengaluru
Workplace: OnsiteFull timeFunction: Program & Project Management (PMO)Skills: ["Leadership","Communication","Stakeholder management","Project management","Problem-solving"]

Lead delivery of managed services and NOC operations for large opportunities in India, overseeing presales, deployment, and ongoing support. Coordinate cross-functional teams across Mumbai and Bangalore to ensure successful implementations and service continuity.

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FursaFursa
Black Box
Black Box
10 months ago

Senior Delivery Manager - NOC Support

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Last checked: 17 hours agoStatus: Live

Job Summary

Lead delivery of managed services and NOC operations for large opportunities in India, overseeing presales, deployment, and ongoing support. Coordinate cross-functional teams across Mumbai and Bangalore to ensure successful implementations and service continuity.
Location: Mumbai, Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Sr. Manager level

Key Responsibilities

  • •Oversee presales, deployment and ongoing support for large NOC/MS opportunities.
  • •Manage delivery activities and ensure timely, high-quality service delivery for BBL India.
  • •Coordinate with internal teams and external partners to meet client requirements and milestones.
  • •Interface with clients to manage expectations and maintain strong relationships.
  • •Drive continuous improvement in service delivery and operational efficiency.

Key Requirements

  • •Must be able to manage presales, deployment and support of large NOC/MS opportunities.
  • •Experience leading delivery teams in a managed services environment.
  • •Strong stakeholder and client relationship management skills.
  • •Proven ability to coordinate cross-functional teams and ensure project milestones.
  • •Excellent communication and leadership capabilities to drive customer success.
Experience:IT servicesManaged services
Skills:LeadershipCommunicationStakeholder managementProject managementProblem-solving

Company Brief

Black Box
Provides technology infrastructure and managed IT services for enterprises, including network connectivity, data center solutions, collaboration/AV systems, and managed security and support services.
Industry: Professional Services
Headquarters: Pittsburgh, United States
Founded: 1976
Website