Lead Supervisor I

Tapestry
San Juan
Workplace: OnsitePart timeFunction: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Customer focus","Team collaboration","Data analysis","Conflict resolution"]

Lead the sales floor as a brand ambassador, maintaining a strong leadership presence to achieve store sales targets and deliver an exceptional customer experience. Drive results by analyzing sales data and trends, implementing store KPIs and forward-planned strategies, and recruiting, interviewing, training, and developing the team. Support customer-centric culture through clienteling coaching and provide HR and conflict-resolution support when leadership is absent.

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Tapestry
Tapestry
2 months ago

Lead Supervisor I

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Lead the sales floor as a brand ambassador, maintaining a strong leadership presence to achieve store sales targets and deliver an exceptional customer experience. Drive results by analyzing sales data and trends, implementing store KPIs and forward-planned strategies, and recruiting, interviewing, training, and developing the team. Support customer-centric culture through clienteling coaching and provide HR and conflict-resolution support when leadership is absent.
Location: San Juan
Workplace: Onsite
Employment Type: Part time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain a leadership presence on the sales floor to achieve sales targets and ensure an exceptional customer experience.
  • •Embody Coach values to increase brand awareness and lead implementation of company initiatives to support full store operations.
  • •Monitor and analyze sales data, identify trends, recommend actions to enhance store performance, and support individualized team development.
  • •Support team recruiting, interviewing, performance evaluation, and high-level training as needed.
  • •Provide HR and conflict-resolution support to the team and in-district partners in the absence of the leadership team; mentor clienteling to build long-term relationships.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid PaternityPaid MaternityCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Maintain strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Lead recruiting, interviewing, performance evaluation, and high-level training as needed.
  • •Provide feedback and guidance to improve individual performance and hold the team accountable for goals and KPIs.
  • •Ability to lift at least 25 lbs regularly and up to 50 lbs occasionally; bend, reach, stretch, climb, kneel, and maneuver on the sales floor and stockroom.
Experience:1+ yearsRetail
Skills:LeadershipCustomer focusTeam collaborationData analysisConflict resolution

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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