Full Time Branch Ambassador - O'Connor

Discover Financial
Texas
Workplace: OnsiteFull timeUSD 43,680 - 43,680 annuallyFunction: Customer Support (Service Desk)Skills: ["Hospitality","Communication","Attention to detail","Adaptability","Curiosity"]

Deliver high-volume, accuracy-first branch service while ensuring compliance with security, audit, and BSA/AML and federal regulatory standards. Educate customers on mobile banking features such as remote deposit capture and contactless payments, and actively listen to understand personal or business goals. Provide warm, community-focused hospitality while balancing efficient service and digital demos, including supporting surrounding branches as needed within a 50-mile radius.

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Discover Financial
Discover Financial
1 week ago

Full Time Branch Ambassador - O'Connor

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Last checked: Just nowStatus: Live

Job Summary

Deliver high-volume, accuracy-first branch service while ensuring compliance with security, audit, and BSA/AML and federal regulatory standards. Educate customers on mobile banking features such as remote deposit capture and contactless payments, and actively listen to understand personal or business goals. Provide warm, community-focused hospitality while balancing efficient service and digital demos, including supporting surrounding branches as needed within a 50-mile radius.
Location: Texas
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Execute high-volume cash transactions (deposits, withdrawals, and negotiable instrument processing) with 100% accuracy
  • •Maintain a compliance-first mindset to meet security, audit, BSA/AML, and federal regulatory standards
  • •Educate clients on mobile banking, remote deposit capture, and contactless payments
  • •Listen to identify personal or business needs and connect customers to the right digital tools or banking solutions
  • •Provide hospitality by greeting customers and supporting efficient, community-focused service, including occasional support for nearby branches within a 50-mile radius

Pay and Benefits

Salary: USD 43,680 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability InsuranceFlexible SpendingPaid LeaveEducation Assistance401kParental LeaveChildcare

Key Requirements

  • •High school diploma, GED, or equivalent certification
  • •At least 1 year of retail, sales, or customer service experience
  • •At least 6 months of cash handling experience
  • •Associate’s degree (preferred)
  • •Proficient in G-Suite and strong written and oral communication skills (preferred)
Experience:RetailCustomer serviceCash handling
Skills:HospitalityCommunicationAttention to detailAdaptabilityCuriosity
Tech Stack:G-SuiteMobile bankingRemote deposit captureContactless payments

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn