Service Coordinator (Hamburg, DE, 21029)

Ingersoll Rand
Hamburg
Workplace: OnsiteFull timeFunction: Executive & General ManagementSkills: ["Communication","Organization","Independent work"]

Coordinate service visits and maintenance activities, aligning schedules with customers and preparing work plans for field technicians. Create and track quotations and service offers for spare parts and maintenance, and manage order intake, processing, and fulfillment. Follow up on upcoming maintenance requirements, support projects alongside project leads, and handle administrative and customer communication tasks to ensure smooth service delivery.

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FursaFursa
Ingersoll Rand
Ingersoll Rand
1 day ago

Service Coordinator (Hamburg, DE, 21029)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Coordinate service visits and maintenance activities, aligning schedules with customers and preparing work plans for field technicians. Create and track quotations and service offers for spare parts and maintenance, and manage order intake, processing, and fulfillment. Follow up on upcoming maintenance requirements, support projects alongside project leads, and handle administrative and customer communication tasks to ensure smooth service delivery.
Location: Hamburg
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Coordinate service scheduling by aligning appointments with customers and creating work plans for technicians.
  • •Manage maintenance follow-ups by tracking upcoming maintenance dates and contacting customers.
  • •Prepare quotations for spare parts and maintenance and independently create service offers.
  • •Review and track service quotations and follow up on requests, including those from supervisors.
  • •Process orders end-to-end (intake, handling, and completion) and provide administrative support, including email and phone coordination.

Pay and Benefits

Perks:Home OfficeEquity

Key Requirements

  • •Completed commercial training or a service technician background with planning experience.
  • •Ability to work independently and demonstrate strong organizational skills.
  • •Communication strength when dealing with customers and internal teams.
Skills:CommunicationOrganizationIndependent work

Company Brief

Ingersoll Rand
Designs, manufactures, and services industrial equipment and technologies including air compressors, power tools, fluid management systems, and downstream industrial solutions for manufacturing, construction, and commercial customers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Davidson, United States
Founded: 1871
WebsiteLinkedIn