Telesales Lead-SME

Lead the Tele-Sales team for fast-growing SME clients, owning topline targets and driving new business through marketing-provided leads. Plan and manage daily, weekly, and monthly sales operations, optimize pipeline and CRM execution in Salesforce, and improve productivity through scripts, coaching, and training. Own inbound/outbound lead qualification, client onboarding to digital solutions and apps, and grow accounts via cross-selling, upselling, and retention campaigns while coordinating with marketing, customer service, merchants, and product.