Telesales Lead-SME

Edenred
Taipei
Workplace: OnsiteFull timeFunction: SalesExperience: 8+ yearsEducation: bachelorsSkills: ["Leadership","Coaching","Analytical problem-solving","Organizational skills","Cross-functional communication"]

Lead the Tele-Sales team for fast-growing SME clients, owning topline targets and driving new business through marketing-provided leads. Plan and manage daily, weekly, and monthly sales operations, optimize pipeline and CRM execution in Salesforce, and improve productivity through scripts, coaching, and training. Own inbound/outbound lead qualification, client onboarding to digital solutions and apps, and grow accounts via cross-selling, upselling, and retention campaigns while coordinating with marketing, customer service, merchants, and product.

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Edenred
Edenred
1 month ago

Telesales Lead-SME

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Source: Company careers pageValidated by: Fursa AI
Last checked: 31 days agoStatus: Live

Job Summary

Lead the Tele-Sales team for fast-growing SME clients, owning topline targets and driving new business through marketing-provided leads. Plan and manage daily, weekly, and monthly sales operations, optimize pipeline and CRM execution in Salesforce, and improve productivity through scripts, coaching, and training. Own inbound/outbound lead qualification, client onboarding to digital solutions and apps, and grow accounts via cross-selling, upselling, and retention campaigns while coordinating with marketing, customer service, merchants, and product.
Location: Taipei
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead the Tele-Sales team for SME topline growth by developing sales strategies and executing plans to drive new business opportunities.
  • •Plan, manage, and coordinate team activities to cover sales objectives, including daily scripts, performance objectives, and coaching/training.
  • •Manage lead acquisition and qualification (inbound and outbound), working with Marketing to ensure lead quality and sufficient volume per rep.
  • •Optimize pipeline and sales productivity in Salesforce, monitor performance by stage, and update opportunities to support the sales cycle.
  • •Own client portfolio farming through cross-selling/upselling, minimize attrition, execute marketing-driven campaigns, and coordinate with internal stakeholders for seamless customer experience.

Key Requirements

  • •8+ years of tele-sales/inside-sales experience with proven results.
  • •5+ years of experience as a sales manager leading a high-performance telesales team.
  • •Experience implementing operational action plans based on defined strategy.
  • •Experience monitoring campaigns and sales performance using dashboards and tools such as Salesforce.
  • •Fluent in oral and written English and Chinese; bachelor’s degree or above.
Experience:8+ years
Education:Bachelor's
Skills:LeadershipCoachingAnalytical problem-solvingOrganizational skillsCross-functional communication
Languages:EnglishChinese
Tech Stack:SalesforceCRMAI

Company Brief

Edenred
Provides prepaid corporate services and solutions including employee benefits, meal vouchers, expense management, and fleet & mobility solutions to businesses worldwide, enabling workplace services and digitized payment solutions.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 2010
WebsiteLinkedIn