Samsara

4 weeks ago

Enterprise Core Customer Success Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Lead strategic, high-impact customer engagements with Fortune 500 accounts, aligning Samsara’s platform to long-term business goals across industries like construction and transportation. Drive adoption, orchestrate executive reviews, influence product roadmaps, and scale a world-class global team while upholding Samsara’s cultural principles.

Location: Georgia

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Be on the front lines to ensure our largest customers increase the safety, efficiency, and sustainability of their operations by translating deep knowledge of the Samsara platform into strategic results across diverse industries like construction and transportation.
•Drives business transformation by leading strategic customer engagements to deeply understand current operations, proactively recommending workflow transformations and architecting joint success plans that define the metrics and timelines necessary to remove barriers and deliver business value.
•Orchestrates executive business reviews for our most complex partnerships, leading the narrative with our customer’s decision-makers to anticipate future operational risks and align multi-year business transformations with Samsara’s long-term roadmap.
•Influences internal roadmaps across Product, Finance, and Support to drive mission-critical customer initiatives.
•Champion, role model, and embed Samsara’s cultural principles as we scale globally and across new offices.

Travel: High travel

Pay and Benefits

Salary: USD 97,877.5 - 131,600 annually

Perks:Remote WorkLearning BudgetHealth InsuranceParential Leave

Key Requirements

•6+ years of work experience in a Senior Customer Success, Account Management, or strategic consulting role.
•Mastery of priority management and emotional intelligence to lead high-stakes Fortune 500 partnerships.
•Track record of anticipating strategic obstacles and resolving complex challenges with foresight and diplomacy.
•Proven ability to build trust and communicate effectively across executives to end-users, internally and externally.
•Experience supporting Enterprise SaaS and/or Fortune 500 companies and working with technical products.

Experience:6+ yearsEnterprise SaaSFortune 500IoTSaaS

Education:Bachelor's

Skills:Emotional intelligenceCommunicationStakeholder managementInfluenceStrategic thinking

Languages:English

Company Brief

Samsara

Provides an integrated IoT platform combining hardware sensors, cameras, and cloud-based software to help businesses monitor vehicles, equipment, and operations for fleet management, safety, compliance, and operational efficiency.

Industry: Supply Chain Technology

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2015

Website LinkedIn

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Samsara

4 weeks ago

Enterprise Core Customer Success Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Location: Georgia

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Be on the front lines to ensure our largest customers increase the safety, efficiency, and sustainability of their operations by translating deep knowledge of the Samsara platform into strategic results across diverse industries like construction and transportation.
•Drives business transformation by leading strategic customer engagements to deeply understand current operations, proactively recommending workflow transformations and architecting joint success plans that define the metrics and timelines necessary to remove barriers and deliver business value.
•Orchestrates executive business reviews for our most complex partnerships, leading the narrative with our customer’s decision-makers to anticipate future operational risks and align multi-year business transformations with Samsara’s long-term roadmap.
•Influences internal roadmaps across Product, Finance, and Support to drive mission-critical customer initiatives.
•Champion, role model, and embed Samsara’s cultural principles as we scale globally and across new offices.

Travel: High travel

Pay and Benefits

Salary: USD 97,877.5 - 131,600 annually

Perks:Remote WorkLearning BudgetHealth InsuranceParential Leave

Key Requirements

•6+ years of work experience in a Senior Customer Success, Account Management, or strategic consulting role.
•Mastery of priority management and emotional intelligence to lead high-stakes Fortune 500 partnerships.
•Track record of anticipating strategic obstacles and resolving complex challenges with foresight and diplomacy.
•Proven ability to build trust and communicate effectively across executives to end-users, internally and externally.
•Experience supporting Enterprise SaaS and/or Fortune 500 companies and working with technical products.

Experience:6+ yearsEnterprise SaaSFortune 500IoTSaaS

Education:Bachelor's

Skills:Emotional intelligenceCommunicationStakeholder managementInfluenceStrategic thinking

Languages:English

Company Brief

Samsara

Industry: Supply Chain Technology

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2015

Website LinkedIn