Retail Sales Supervisor

Puma
Ireland
Workplace: OnsiteFull timeFunction: SalesSkills: ["Self-leadership","Communication","Conflict resolution","Independent working"]

Lead retail sales at the Outlet Kildare by driving sales, KPIs, and profitability goals while maintaining high customer service standards. Oversee store operations including POS transactions, exchanges, discounts, refunds, and daily reporting. Manage and coach staff on the sales floor, support recruitment and training, and ensure merchandising and visual presentation meet PUMA VM standards. Monitor loss prevention and compliance, and achieve inventory, shrink, and merchandise goals.

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FursaFursa
Puma
Puma
23 hours ago

Retail Sales Supervisor

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Lead retail sales at the Outlet Kildare by driving sales, KPIs, and profitability goals while maintaining high customer service standards. Oversee store operations including POS transactions, exchanges, discounts, refunds, and daily reporting. Manage and coach staff on the sales floor, support recruitment and training, and ensure merchandising and visual presentation meet PUMA VM standards. Monitor loss prevention and compliance, and achieve inventory, shrink, and merchandise goals.
Location: Ireland
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Ensure high customer service standards, engage customers on the sales floor, and coach employees while preventing and resolving conflicts.
  • •Drive and achieve sales, KPIs, and profitability goals by product advising, assisting purchases, and managing exchanges as needed.
  • •Oversee store operations including accurate POS transactions (sales, exchanges, discounts, refunds) and identify performance issues using operational KPIs.
  • •Manage team performance by assisting with recruiting, training, developing, and motivating retail sales staff to meet targets.
  • •Handle merchandising, merchandising standards, loss prevention, inventory counts, and reporting while ensuring compliance with company policies and safety regulations.

Key Requirements

  • •Ability to drive sales goals and profitability targets, and analyze sales performance using controllable operational KPIs.
  • •Strong product knowledge to explain product purposes, properties, quality, care rules, prices, and suggest substitute or related products.
  • •Experience maintaining high customer service standards and handling sales transactions accurately.
  • •Ability to manage inventory and shrink goals, including sales floor stock availability and physical inventory counts.
  • •Knowledge of compliance with company policies, procedures, and legal requirements.
Skills:Self-leadershipCommunicationConflict resolutionIndependent working
Tech Stack:Retail softwareInventory managementPOS systems

Company Brief

Puma
Global athletic and casual footwear, apparel, and accessories brand designing, developing, marketing and selling sports-inspired products for consumers and athletes worldwide.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Herzogenaurach, Germany
Founded: 1948
WebsiteLinkedIn