Technical Account Manager - UK

Dataiku
London, United Kingdom
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 7+ yearsSkills: ["Communication","Client relationship","Interpersonal skills","Problem-solving"]

Serve as a technical lead for a small portfolio of strategic enterprise clients, partnering with the account team to define priorities, manage milestones, and keep projects on track. Act as the primary technical advisor for Dataiku platform architecture, deployments, upgrades, operations, security, data management, compute resources, and ML-Ops practices. Support integrations, troubleshoot technical challenges, capture feedback, and contribute to client and Field Engineering knowledge growth.

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FursaFursa
Dataiku
Dataiku
1 day ago

Technical Account Manager - UK

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Serve as a technical lead for a small portfolio of strategic enterprise clients, partnering with the account team to define priorities, manage milestones, and keep projects on track. Act as the primary technical advisor for Dataiku platform architecture, deployments, upgrades, operations, security, data management, compute resources, and ML-Ops practices. Support integrations, troubleshoot technical challenges, capture feedback, and contribute to client and Field Engineering knowledge growth.
Location: London, United Kingdom
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Collaborate with customers and the internal account team to identify priorities and develop engagement plans.
  • •Manage project milestones with Customer Success and clients, contributing to deliverables and proactively mitigating risks and issues.
  • •Serve as the central point for client technical information and contribute to account strategy.
  • •Provide hands-on technical guidance across Dataiku platform architecture, deployment, operations, upgrades, security, data management, compute resources, and ML-Ops.
  • •Assist client integrations, troubleshoot technical challenges, and capture feedback and feature requests for Product and Engineering.

Key Requirements

  • •7+ years of experience in a customer-facing technical role.
  • •Native or bilingual proficiency in English with strong communication and client relationship skills.
  • •Experience supporting both pre- and post-sales engagements.
  • •Proficiency in Linux system administration, including networking.
  • •Hands-on experience with identity and access management tools and cloud platforms (AWS, Azure, GCP), plus Kubernetes ecosystem administration and troubleshooting.
Experience:7+ yearsEnterprise softwareAIMachine learningMLOps
Skills:CommunicationClient relationshipInterpersonal skillsProblem-solving
Languages:English
Tech Stack:LinuxNetworkingLDAPKerberosActive DirectoryIAMAWSAzureGCPKubernetesHadoopSparkPythonJava

Company Brief

Dataiku
Provides an end-to-end AI and machine learning platform that enables organizations to build, deploy, and manage data products at scale, combining data preparation, model development, and MLOps capabilities for business users and data scientists.
Industry: AI & Machine Learning
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: Paris, France
Founded: 2013
WebsiteLinkedIn