Customer Experience Banker - Mahoning Ave Warren, OH

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: bachelorsSkills: ["Customer service","Relationship management","Communication","Presentation","Sales"]

Serve as a financial concierge for walk-in customers, delivering excellent service while retaining and growing consumer and business relationships. Proactively identify customer goals and recommend appropriate deposit, loan, and related banking products. Accurately process transactions, educate customers on products, services, and technology, and follow a disciplined sales and referral process to deepen relationships. Ensure compliance with operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
11 hours ago

Customer Experience Banker - Mahoning Ave Warren, OH

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers, delivering excellent service while retaining and growing consumer and business relationships. Proactively identify customer goals and recommend appropriate deposit, loan, and related banking products. Accurately process transactions, educate customers on products, services, and technology, and follow a disciplined sales and referral process to deepen relationships. Ensure compliance with operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Provide excellent customer service and effectively resolve customer issues.
  • •Understand and educate customers on consumer deposit products and consumer lending.
  • •Proactively identify opportunities to grow customer relationships using a disciplined sales process, new customer follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other bank areas to deepen relationships and build partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures while processing transactions accurately and efficiently.

Key Requirements

  • •High school diploma or GED (or Bachelor's Degree) and minimum 1 year of customer service or military service in an administration/contracting/civil affairs or similar role.
  • •1+ year of customer service in banking/financial services or goal-driven retail sales.
  • •Comfort educating customers on consumer deposit products and consumer lending.
  • •Cash handling skills.
  • •Ability to adhere to operational, security, risk and regulatory policies and procedures.
Experience:1+ yearsBankingFinancial servicesRetail salesCustomer service
Education:Bachelor's
Skills:Customer serviceRelationship managementCommunicationPresentationSales
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn