DP World

1 week ago

Sales Operations & Enablement Coordinator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Own CRM and commercial process enablement for the Americas sales organization by planning and delivering live virtual training, onboarding users, and maintaining training content. Partner with the CRM Administrator to improve adoption, documentation, and system utilization. Coordinate regional customer/prospect/internal events and track attendee logistics. Maintain CRM records and support reporting for leads, opportunities, pipeline activity, and ROI, plus forecasting, KPI dashboards, and executive-ready sales materials.

Location: Charlotte, North Carolina

Workplace: Hybrid

Employment Type: Full time

Job Function: Revenue Operations (RevOps)

Seniority: Mid level

Key Responsibilities

•Plan and host live virtual CRM and commercial process training, including onboarding, refresher sessions, and recorded training support documentation.
•Develop and maintain sales enablement resources such as training materials, user guides, and process documentation to drive CRM process adoption.
•Partner with the CRM Administrator to improve CRM processes, promote user adoption, maintain documentation, and enhance system utilization.
•Coordinate regional customer, prospect, and internal events (invitations, registrations, attendance tracking, logistics, budgets, follow-up), with occasional travel for on-site execution.
•Maintain CRM records and support reporting/analytics for leads, opportunities, pipeline activity, customer engagement, ROI, and sales forecasting/KPI dashboards.

Travel: Low travel

Key Requirements

•Bachelor’s degree in business, Marketing, Communications, Project Management, or a related field preferred.
•Minimum 2 years of experience in Sales Operations, Commercial Support, Sales Enablement, Project Coordination, Training, Marketing Operations, Events, or a related function.
•Experience developing and delivering virtual training sessions, onboarding programs, or user enablement initiatives.
•Strong CRM systems knowledge, preferably Microsoft Dynamics, including supporting user adoption, training, and data integrity.
•Advanced proficiency with Microsoft Excel, PowerPoint, Word, and other Microsoft 365 applications.

Experience:2+ years

Education:Bachelor's

Skills:Organizational skillsAttention to detailProactiveAbility to manage multiple prioritiesStrong communication

Languages:US

Tech Stack:Microsoft DynamicsCRMMicrosoft ExcelMicrosoft PowerPointMicrosoft WordMicrosoft 365

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

DP World

Global ports, terminals and logistics provider offering end-to-end supply‑chain, maritime services, freezones and technology-driven trade solutions across ports, inland terminals, logistics parks and digital platforms.

Industry: Ports & Port Operators

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Decacorn (USD 10B+)

Funding: IPO / Publicly Listed

Headquarters: Dubai, United Arab Emirates

Founded: 2005

Glassdoor: 3.6

Website LinkedIn Glassdoor

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DP World

1 week ago

Sales Operations & Enablement Coordinator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Location: Charlotte, North Carolina

Workplace: Hybrid

Employment Type: Full time

Job Function: Revenue Operations (RevOps)

Seniority: Mid level

Key Responsibilities

•Plan and host live virtual CRM and commercial process training, including onboarding, refresher sessions, and recorded training support documentation.
•Develop and maintain sales enablement resources such as training materials, user guides, and process documentation to drive CRM process adoption.
•Partner with the CRM Administrator to improve CRM processes, promote user adoption, maintain documentation, and enhance system utilization.
•Coordinate regional customer, prospect, and internal events (invitations, registrations, attendance tracking, logistics, budgets, follow-up), with occasional travel for on-site execution.
•Maintain CRM records and support reporting/analytics for leads, opportunities, pipeline activity, customer engagement, ROI, and sales forecasting/KPI dashboards.

Travel: Low travel

Key Requirements

•Bachelor’s degree in business, Marketing, Communications, Project Management, or a related field preferred.
•Minimum 2 years of experience in Sales Operations, Commercial Support, Sales Enablement, Project Coordination, Training, Marketing Operations, Events, or a related function.
•Experience developing and delivering virtual training sessions, onboarding programs, or user enablement initiatives.
•Strong CRM systems knowledge, preferably Microsoft Dynamics, including supporting user adoption, training, and data integrity.
•Advanced proficiency with Microsoft Excel, PowerPoint, Word, and other Microsoft 365 applications.

Experience:2+ years

Education:Bachelor's

Skills:Organizational skillsAttention to detailProactiveAbility to manage multiple prioritiesStrong communication

Languages:US

Tech Stack:Microsoft DynamicsCRMMicrosoft ExcelMicrosoft PowerPointMicrosoft WordMicrosoft 365

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

DP World

Industry: Ports & Port Operators

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Decacorn (USD 10B+)

Funding: IPO / Publicly Listed

Headquarters: Dubai, United Arab Emirates

Founded: 2005

Glassdoor: 3.6

Website LinkedIn Glassdoor